Manager, People and Operations

Careers In NonprofitsColumbia, WA
Hybrid

About The Position

The Manager, People & Operations plays a critical role in supporting the Deputy Chief & Chief Financial Officer and Director, Operations by coordinating and executing key People & Culture and Business Operations functions that support the organization’s workforce and organizational effectiveness. This position serves as a central resource for leadership and staff, ensuring the consistent implementation of human resources processes, organizational policies, internal operations, and administrative systems. Must be capable of both in-person and remote work. This position is intended to be temp-to-hire.

Requirements

  • 5+ years of People & Culture or HR Operations experience required
  • Bachelor’s degree or equivalent experience required
  • Working knowledge of HR compliance and employment-related policies and practices
  • Experience supporting recruitment and onboarding processes, including coordination of hiring activities and candidate experience
  • Proficiency in project management tools (Monday.com, Trello, Asana), Microsoft Office Suite (Teams, Word, Excel, PowerPoint, SharePoint, OneDrive, Outlook)
  • Strong administrative and organizational skills and attention to detail
  • Proven ability to work as part of a team and independently
  • Knowledge of and experience working on issues related to trauma (e.g., domestic violence, gender-based and power-based violence, sexual assault/violence, stalking, human trafficking).
  • Understanding of the dynamics of trauma and ability to work within a trauma-informed framework

Nice To Haves

  • HR certification preferred

Responsibilities

  • Manages full-cycle recruitment logistics, including communication with hiring managers, candidates, and recruiting partners.
  • Coordinates interview scheduling, prepares panel materials, and maintains organized recruitment documentation.
  • Submits hiring recommendation packets and supports offer processing and personnel actions.
  • Oversees onboarding logistics and conducts new hire orientation to ensure a consistent, welcoming experience.
  • Serves as the primary contact for day‑to‑day HR inquiries and routine employee support.
  • Triages employee relations matters, conducts fact‑finding, and supports investigations and performance management.
  • Coordinates leave administration, workers’ compensation cases, and benefits-related support.
  • Provides guidance on HR policies, payroll processes, and documentation requirements.
  • Advises managers on supervision, performance management, and employee relations issues.
  • Ensures consistent application of organizational policies and internal practices.
  • Coaches managers on documentation, counseling statements, and performance improvement processes.
  • Maintains and improves core P&C processes, including onboarding, performance management, compensation, and offboarding.
  • Manages P&C and Recruiting inboxes and ensures accurate, compliant employee records across HR systems.
  • Coordinates compliance with organizational policies, grant requirements, and employment laws.
  • Supports compensation changes, P&C audits, internal communications, and development of HR resources.
  • Supports office setup, workspace organization, and file digitization.
  • Coordinates IT asset tracking and equipment inventory management.
  • Assists with procurement, contract processes, and organizational policy review.
  • Manages the Operations inbox and triages requests across teams.
  • Provides routine operational support, including supplies, logistics, vendor coordination, and light IT support.
  • Tracks cross‑functional tasks and compliance requirements; escalates operational gaps as needed.
  • Maintains operational workflows, documentation, and systems.
  • Builds strong working relationships and models discretion, flexibility, and cultural sensitivity.
  • Shares resources, mentors teammates, and supports a collaborative, continuous‑learning environment.
  • Participates in coaching, professional development, and identification of team training needs.
  • Helps foster an innovative, improvement‑oriented organizational culture.

Benefits

  • Careers In Nonprofits is an equal opportunity employer.
  • Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.
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