Associate Manager, Operations

SS&C Technologies•Boston, MA
•$73,000 - $140,000•Hybrid

About The Position

The Associate Manager, Operations supports hedge fund clients through critical middle- and back-office functions, including reconciliations, trade support, wire processing, and cash management across a range of investment products. The role serves as a liaison between clients, counterparties, and internal teams and requires operational expertise, attention to detail, and client service skills. The position is based in Boston, Massachusetts, with a hybrid work arrangement.

Requirements

  • Bachelor’s degree in business, finance, or a related discipline.
  • At least 4 years of back-office operations experience at a prime broker, administrator, hedge fund, mutual fund, investment advisor, or financial or retirement planning organization.
  • Experience with products including equities, fixed income, repurchase agreements, futures, foreign exchange, mortgages, and options, and working knowledge of corporate actions.
  • Middle- or back-office experience covering trade settlements, fail control, reconciliation of trade discrepancies, and client servicing.
  • Solid knowledge of Microsoft Excel.
  • Strong written and verbal communication skills.

Nice To Haves

  • Prior experience with OTC products.
  • Prior experience working in a client service environment.

Responsibilities

  • Provide operational support to hedge fund clients engaged in various investment strategies.
  • Build and maintain client relationships, serving as a liaison between clients and prime brokers or counterparties.
  • Provide middle- and back-office support for equity, fixed income, swaps, bank debt, contracts for differences, futures, commodities, options, foreign exchange, mortgages, and repos.
  • Address and research cash, position, and market value reconciliation exceptions.
  • Interact with internal departments, including Fund Accounting, OTC Operations, Investor Services, and IT.
  • Process wires related to management fees, incentive fees, fund subscriptions and redemptions, and collateral.
  • Run cash reports and confirm payments with counterparties.
  • Review work prepared by others.
  • Train operations staff.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with company match
  • Paid time off
  • Paid holidays
  • Parental leave
  • Professional development reimbursement opportunity
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