Associate Manager, New Verticals - Retail Merchandising Strategy & Operations

DoorDash•San Francisco, NY

About The Position

DoorDash is hiring an Associate Manager for its Retail Strategy & Operations team, focused on merchandising across retail verticals. The role helps build the retail shopping experience by understanding customer shopping behavior, developing merchandising strategies for store pages, and increasing the visibility of retail verticals in the app. The Associate Manager will test and learn to optimize the customer experience, translating business priorities into in-app merchandising and product strategies. The position reports to a Manager on the Retail Strategy & Operations team and manages a team of one. The New Verticals team expands DoorDash marketplace offerings beyond food delivery. It launched in 2020 and has built operations supporting Grocery, Convenience, Alcohol, and Retail delivery. The broader team is developing DoorDash Retail across industries including pets, flowers, and home improvement. The role requires 4–6+ years of experience in retail, e-commerce, or site merchandising and a completed bachelor’s degree. Candidates should be analytical, comfortable with large data sets and tools such as Excel, Google Sheets, and basic SQL, and experienced using LLMs and AI tools to automate merchandising workflows and accelerate testing. The national base salary range is $105,400–$155,000 USD, with equity grant opportunities. Compensation is localized by work location and depends on job-related factors.

Requirements

4–6+ years of experience in retail, e-commerce, or site merchandising.
Analytical skills and comfort working with large data sets in Excel and Google Sheets, and with basic SQL.
Experience leveraging LLMs and AI tools such as Claude, Cursor, and Gemini to automate merchandising workflows, accelerate test-and-learn cycles, and deliver measurable impact.
Completed bachelor’s degree.

Responsibilities

Build and execute merchandising strategies across retail categories, including apparel, home, beauty, occasions, electronics, sporting goods, and office.
Analyze sales data, search trends, and seasonal priorities to create a best-in-class customer shopping experience.
Collaborate with technical and non-technical stakeholders to identify merchandising tools and develop product roadmap strategy.
Monitor business trends, customer demand, historical trends, and seasonal variations to merchandise and maintain product assortment and identify growth opportunities.
Anticipate customer demands, analyze consumer behavior, and determine what customers may seek on the DoorDash platform next.
Iteratively test and learn to optimize the in-app customer experience.
Manage a team of one.