Associate Manager, New Verticals - Fulfillment Dasher Strategy & Operations

DoorDash USA•San Francisco, CA

5d•$105,400 - $155,000•Hybrid

About The Position

New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery. Our Fulfilment and Logistics team has three major mandates to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network. We are able to do this by identifying efficiencies, building product toolings and launching operational processes at scale. You will own metrics, pull operational & product levers and drive impactful results across our Grocery, Convenience, Alcohol and Retail businesses. We are hiring two Associate Managers within our New Verticals Fulfillment Strategy & Operations team. Strategy & Operations combines strategic thinking, strong analytical problem solving, and operational execution to identify opportunities, develop solutions, and drive measurable business impact for our New Verticals businesses while working cross-functionally across Product, Engineering, Data Science, Machine Learning, and Operations to bring these solutions to life. In these roles, you will drive the strategy and execution needed to build a reliable, scalable Dasher supply and tools for all New Verticals offerings. You may work on attracting more Dashers into shopping, building the tools & technology they use in-store, and ensuring the right supply is available in the right place at the right time. You’ll own initiatives that improve the end-to-end Dasher in-store experience and supply strategies that help make shopping more efficient, intuitive, and rewarding. You might even have the opportunity to work on merchant enablement and CPG partnerships with the tools we build! You will report into a Senior Manager on our New Verticals Strategy & Operations team and be an individual contributor position. We operate in a hybrid model and spend a few days a month in person together. We have two positions so throughout the interview process, we will consider you for two roles and align on role fit throughout the interview process!

Requirements

Familiarity with SQL.
4-6+ years of experience.
Experience in high-performing cultures (tech, operations, strategy, consulting, banking, startups or a related experience).
Completed Bachelor’s Degree ideally in finance, economics, computer science, engineering, or a related field.
Comfortable with SQL and data visualization tools.
AI native mindset.

Nice To Haves

An MBA is a plus!

Responsibilities

Analyze data to drive business decision-making.
Spearhead cross-functional projects, collaborating with Engineers, Data Scientists, and Product Managers to develop and implement tech solutions that increase selection across our New Vertical offerings.
Own and deliver on improving key selection metrics.
Create and execute quarterly and annual strategic plans aligned with product capabilities to elevate order quality.
Build strategic initiatives and drive innovation across our offerings; this can vary from AI-powered selection predictions to improving the Cx shopping experience.
Operate at the lowest level of detail while also thinking long-term.
Experience our operation firsthand to inform strategy.
Solve problems from first principles and think innovatively.
Extract and communicate meaningful insights from data to drive strategic decisions.
Root cause problems with a systems first approach and identify how to automate repeatable tasks using AI tools.