Associate Manager, Insights Integration

Canadian Tire CorporationToronto, ON

About The Position

In this 18-month contract, as an Associate Manager, Insight Integration, you will play a critical leadership role in advancing and operationalizing Canadian Tire’s Customer-Centric Growth (CCG) strategy. Reporting to the Manager, Insight Integration, you will be accountable for both hands-on insight development and day-to-day leadership of the Insight Consultant, ensuring the timely, high-quality delivery of guardrail documents and insight outputs that inform category, banner, and enterprise priorities. This role blends people leadership, strategic thinking, and data fluency. You will be responsible for translating customer, market, and internal performance data into clear insights and strategic direction that influences decision-making across the organization.

Requirements

  • 4–7 years of relevant experience in insights, strategy, or analytics, retail experience strongly preferred
  • Demonstrated experience leading or mentoring others and managing work delivery against deadlines
  • Strong proficiency in Excel and/or other data manipulation and analysis tools is required; comfort working hands‑on with data is essential
  • Strong understanding of data sources (customer, transactional, market, competitive) and how to translate data into insights
  • Proven ability to connect insights to strategic implications and enterprise priorities
  • Exceptional critical thinking, attention to detail, and ability to work in ambiguous environments
  • Strong communication and storytelling skills, with experience creating executive‑ready presentations
  • Ability to balance strategic thinking with hands‑on execution
  • Demonstrated ability to operate effectively in highly ambiguous environments, where problems and paths forward are not fully defined
  • Strong self‑starter with a track record of turning unclear problems into structured, actionable outputs
  • University or College degree required

Nice To Haves

  • MBA considered a strong asset
  • Hands‑on experience using AI tools, prompt techniques, or automated workflows to support analysis, insight development, or content generation is considered a strong asset

Responsibilities

  • Lead and coach Insight Consultants to deliver guardrail documents, insight packs, and strategic materials on time and on quality
  • Own planning, prioritization, and execution of insight workstreams, ensuring deadlines and stakeholder expectations are consistently met
  • Review and enhance insight outputs to ensure clarity, accuracy, and relevance for senior and executive audiences
  • Assume ownership of the Medallia customer NPS platform, leading the transformation of insights, use cases, and application to support strategic decision‑making
  • Drive the continuous improvement of insight content, frameworks, and storytelling approaches to increase impact and adoption
  • Partner with analytics, AI, and data teams to refine how insights are generated, automated, and scaled
  • Identify gaps or opportunities in existing insight outputs and proactively recommend enhancements
  • Bring a strong understanding of available customer, market, performance, and competitive data, and how to synthesize it into actionable insights
  • Translate insights into coherent strategic direction through measurable KPIs that informs category strategies, banner roadmaps, and enterprise priorities
  • Connect insights across initiatives (e.g., Guardrails, Roles & Intents, Demand Zones, Micro-Occasions) to ensure alignment and consistency

Benefits

  • Career growth opportunities
  • Product discounts
  • Competitive salaries and wages
  • Store discounts
  • Supported learning through our Triangle Learning Academy
  • Canadian Tire Profit Sharing
  • Retirement and savings programs for eligible employees
  • Enhanced flex benefits program
  • Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
  • Total well-being, and mental health tools and resources for all employees
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