Associate Logistics Manager

Werner Enterprises • Longview, TX

3d

About The Position

The Associate Logistics Manager oversees day-to-day transportation operations under the direction of the Dedicated Logistics Manager. The role includes driver management, load planning, and customer service to support customer satisfaction. Operational responsibilities include revenue generation through headhaul and backhaul, invoicing and billing, safety, equipment maintenance monitoring, and driver payroll. These activities are carried out in conjunction with key performance indicators established by the Dedicated Logistics Manager, Operations Manager, and customer.

Responsibilities

• Assign drivers to loads by optimizing load details—including origin, destination, freight type, mileage, stops, and directions—with driver needs and availability using the AS400 computer system, Qualcomm satellite, and in-person and telecommunications.
• Support driver training and retention by building and maintaining relationships and addressing driver needs, including home time, payroll, utilities, equipment breakdowns, logging violations, and equipment issues.
• Manage account profitability and growth.
• Monitor driver load assignments to meet customer service expectations.
• Monitor driver safety needs, pre-trip inspections, and CSA scores to support safe, legal, and on-time freight delivery.
• Promote safety and, with support from the corporate safety department, enforce compliance with federal, state, and organizational rules and regulations.
• Coordinate with billing, vans, customer service, risk, safety, payroll, and fuel departments.
• Ensure compliance with policies and procedures and make safety-conscious decisions.
• Understand and follow customer dynamics, service expectations, goals, and initiatives to improve value for the customer and Werner.
• Build positive, professional working relationships with drivers, associates, and customers; monitor performance metrics; participate in customer meetings; and coordinate maintenance of assets and equipment.
• Perform other related duties as assigned by supervisory personnel.

Benefits

• Medical, dental, and vision plans
• 401(k) plan
• Stock purchase plan
• Paid time off
• Life insurance
• Disability plans
• Optional supplemental coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed