Associate Live Operations Manager

Scopely

6d•$80,200 - $105,000

About The Position

Scopely is looking for an Associate Live Ops Manager to help launch and manage a soon-to-be announced AAA game. The candidate will help deliver the game’s Live Ops execution to provide best-in-class consumer experiences that are addictive, appealing and inherently social. In this role, the Associate Live Ops Manager will work closely with embedded Data Analysts, PMs, Game Designers, Economy Designers, and Live Ops Artists to create outstanding game experiences that optimize franchise retention and monetization metrics. The ideal candidate embraces a team-first mentality, is flexible, highly motivated, and approachable, with excellent communication skills acquired through experience in the gaming industry. You are a self-motivated team player who is passionate about delivering flawless and exciting content in game and is prepared to roll up your sleeves and work with team members around the world.

Requirements

Proven track record of delivering data-side content updates on market leading products, preferably RPG or collection RPG titles
Experience with A/B testing initiatives to maximize feature KPIs
Excellent interpersonal skills. Outstanding written/oral, organizational, analytical skills, and attention to detail
Strong passion for creating fun, compelling and addictive user experiences.
Self sufficient, resourceful, and keen on operational efficiency with limited resources
Goals driven and has a basic understanding of mobile KPI metrics, preferably on collection RPGs
Strong communication skills to be able to coordinate effectively with partner teams such as Product, Design, Analytics, Community, Customer Experience, Marketing, Art, and QA teams
Strong excel / spreadsheet skills; familiarity with analytics and Live Ops tooling via schema tables is a plus
Team first mentality with a proactive, creative, and entrepreneurial approach
Self-motivated, entrepreneurial, creative and analytical.
Available to support Live Operations needs, including occasional weekend / after-hours coverage as required

Responsibilities

Execute on the Live Operations strategy and events for an RPG product, with a focus on implementation
Implement content detailed on a complete Live Ops roadmap, including content such as offers, storefronts, events, social modes, and supporting the design and execution of the Live Ops strategy for a new game title
Actively provide suggestions for tools requirements and improvements resulting in Live Ops efficiencies and effectiveness
Collaborate cross-functionally with Game Design, Product, Analytics, Community, Customer Relations, QA, Art, and Engineering teams to achieve Scopely goals (e.g., economy tuning, live ops design, maintenance) and ensure engaging new content and monetization events are delivered to the highest quality
Measure events performance in relation to sales, features, tests, and results, in order to evaluate the performance of new events, features and game content, relying on gaming market trends and economic research
Provide front-line support in diagnosing and fixing data-side live issues
Perform competitor analysis and be up to date with industry trends, market benchmarks, and emerging best practices