Associate Licensing Specialist

Turning Stone Enterprises•Oneida, NY

About The Position

The Associate Licensing Specialist supports licensing and onboarding operations by performing electronic fingerprinting for internal hires and public appointments, preparing team member badges and name plates, maintaining related records and inventory, and assisting with the release and processing of credentials. The role also handles data entry, document uploads, drug testing and drug-test tracking, photography and signature capture, and timely mailing of drug tests. The specialist works with the Licensing and Onboarding teams and supports reporting to gaming commissions and the State Police. The position includes training to cover Licensing Specialist II responsibilities, including processing hires, and completing special projects or other duties as assigned. The role requires confidentiality and adherence to organizational and department policies and standards. Turning Stone Enterprises operates businesses including Turning Stone Resort Casino, satellite casinos, convenience stores, golf courses, and other ventures. The organization emphasizes guest service, hands-on training, career growth, and professional development.

Requirements

Associate’s degree or certificate in business or a related field.
Successfully complete the Idemia vetting process and obtain fingerprinting certification within 60 days of hire; certification must be maintained for employment in the role.
Working knowledge and experience using Microsoft Office.
Ability to create, manipulate, and maintain Excel spreadsheets.
Excellent verbal and written communication skills.
Ability to prioritize and balance multiple tasks at once.
Pleasant demeanor and willingness and ability to communicate with the public.
Ability to handle sensitive information with tact and discretion.
Ability to keep all department information completely confidential.

Responsibilities

Accurately perform electronic fingerprinting for internal hires and public appointments.
Maintain current Idemia training to avoid disruption to fingerprinting services.
Prepare and release new and replacement team member badges and name plates.
Maintain accurate badge and name plate records using an Excel spreadsheet.
Review requests and determine which request forms must be sent to payroll for payment processing.
Maintain equipment in clean, working order.
Monitor inventory and coordinate with the Licensing and Onboarding Manager to ensure supplies are adequate.
Assist with releasing team member credentials to the Onboarding team after Gaming Commission approval.
Enter licensing data into the system and maintain complete files to support proper team member licensure.
Complete general data entry accurately in the Licensing and Processing database.
Perform drug testing and maintain the drug-test log and processing spreadsheet with timely updates.
Assist with taking hire photographs and capturing signatures during processing.
Upload licensing documents and maintain electronic files.
Ensure drug tests are mailed out on time each day.
Support the Licensing Specialist II and Licensing and Onboarding Manager with reporting to the NYS Gaming Commission, Oneida Nation Gaming Commission, and State Police.
Complete special projects at the direction of the Licensing and Onboarding Manager.
Train to learn Licensing Specialist II duties, including hire processing, to provide coverage as needed.
Perform additional duties as assigned and adhere to confidentiality requirements, policies, and standards.