Associate Key Account Manager

Orveon Global•New York, NY
•Hybrid

About The Position

The Associate Key Account Manager serves as the primary operational and strategic partner for key retail accounts, helping drive revenue growth, strengthen retailer relationships, and ensure seamless supply chain and order management execution. The role combines sales strategy, data analytics, and cross-functional operations, with responsibility for weekly reporting, product setup, and promotional execution to maximize business performance and achieve sales goals. The position works in partnership with the Account Lead and Planner to develop account strategies, analyze business performance, and identify risks and growth opportunities. It also manages retail partner relationships, sales and inventory reporting, promotional activity, purchase orders, no-cost orders, returns projections, deductions forecasting, SKU setup, and retailer portal submissions. The role is hybrid, with three days per week in the office.

Requirements

  • At least 2 years of experience in key account management, sales operations, or retail merchandising.
  • Intermediate to advanced Microsoft Excel skills.
  • Strong analytical and quantitative skills.
  • Ability to make independent decisions and solve problems.
  • Excellent oral and written communication skills.
  • Positive team-player attitude.
  • Ability to work effectively with all levels of the organization.

Nice To Haves

  • Beauty or CPG industry experience, particularly experience with major retailers such as Ulta.

Responsibilities

  • Develop and execute account strategies with the Account Lead and Planner to drive sales performance and meet or exceed revenue goals.
  • Identify business risks and growth opportunities and proactively move the business forward.
  • Analyze business performance against plan and recommend strategies to keep sales, inventory, launches, and promotional activity on track.
  • Serve as the primary point of contact for key retail partners, such as Assistant Merchants and Inventory Analysts, and build relationships that foster mutual growth.
  • Own weekly retail sales tracking, internal and in-trade inventory reporting, and the weekly business review deck.
  • Maintain Side-by-Side calendars and promotional activity trackers.
  • Support quarterly field activation presentations with data and insights.
  • Manage shipping logs, monitor order cuts, and coordinate proactively with Customer Operations to ensure timely movement of purchase orders.
  • Manage no-cost orders, including sampling programs and Gifts with Purchase.
  • Manage Return-to-Vendor projection files as part of overall inventory reporting.
  • Support deductions forecasting and financial reconciliation.
  • Handle saleable and non-saleable SKU setups in PIM/Riversand systems.
  • Submit promotional and secondary activations, assortment files, and add/delete requests through retailer portals, aligned with internal team strategy and e-commerce inputs.
  • Assist with ad-hoc sales analysis recaps and turn findings into actionable business recommendations.

Benefits

  • Hybrid First model: three days per week in the office.
  • Work From Anywhere: work six weeks annually from a location of choice.
  • Complimentary and discounted products on new releases and fan favorites.
  • Professional development, including exposure to senior leadership, learning and development programs, and career advancement opportunities.
  • Volunteer opportunities in the communities where employees live and work.
  • Benefits for full-time employees; specific benefits are not detailed.
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