Associate Internal Communications Manager

Hinge Health • San Francisco, CA

4d • Remote

About The Position

Hinge Health is scaling rapidly, and with this growth comes the challenge of keeping over 1,500 employees worldwide aligned, informed, and connected to the company's mission. This role is designed for an emerging communications professional who can translate complex company updates, such as strategy shifts, product launches, and organizational changes, into clear and compelling narratives. The Associate Internal Communications Manager will be responsible for shaping how a global, distributed organization stays connected and engaged during this period of hyperspeed growth. This position offers the opportunity to lead projects end-to-end with guidance, develop skills across various communication formats like Town Halls and All Hands meetings, and build cross-functional relationships essential for effective storytelling. It's an ideal opportunity for someone energized by the challenge of maintaining alignment and inspiration in a fast-moving company.

Requirements

• 2-4 years of experience in internal communications, employee communications, organizational communications, or related fields (agency or in-house).
• Strong writing and verbal communication skills, with demonstrated ability to translate complex topics into clear, engaging narratives across formats (emails, Slack posts, scripts, presentations).
• Experience supporting executive communications or employee-facing programs (e.g., Town Halls, All Hands, company announcements, change management campaigns).
• Demonstrated ability to manage multiple projects simultaneously with strong attention to detail and the ability to juggle competing priorities.
• Comfortable navigating ambiguity and adapting quickly in a fast-paced, high-growth environment where priorities can shift.

Nice To Haves

• Experience at a high-growth tech company or startup, especially in healthcare, digital health, or mission-driven organizations.
• Exposure to change management communications (e.g., org changes, policy updates, benefit rollouts) and helping employees navigate transitions.
• Experience experimenting with AI tools for communications (e.g., drafting, editing, summarizing) and identifying ways to improve efficiency without losing quality.
• Background in recognition or employee engagement programs (e.g., awards, milestones, team spotlights) that celebrate contributions and reinforce culture.
• Passion for healthcare transformation and mission-driven work—bonus if you've worked in digital health or purpose-driven organizations.

Responsibilities

• Support the production of monthly Town Halls and quarterly All Hands meetings, including agenda setting, drafting talking points, and managing logistics.
• Build trust with key stakeholders in People, Marketing, and Leadership by delivering on quick-win projects like announcements, recognition moments, or survey debriefs.
• Own end-to-end communications workstreams with guidance, such as product launch announcements, organizational changes, or company-wide initiatives.
• Strengthen cross-company awareness by surfacing meaningful work, milestones, and contributions across teams.
• Experiment with AI tools to improve the speed, consistency, and clarity of internal communications outputs.
• Act as a trusted partner to the People team, independently leading major workstreams with minimal oversight.
• Monitor engagement, feedback, and sentiment signals to refine messaging, cadence, and formats.
• Proactively flag risks or misalignment before they become problems.
• Translate complexity into clarity and keep employees connected to the mission as the company scales.

Benefits

• Inclusive healthcare and benefits: comprehensive medical, dental, and vision coverage.
• Help with gender-affirming care.
• Tools for family and fertility planning.
• Travel reimbursements if healthcare isn't available where you live.
• Traditional or Roth 401k retirement plan options with a 2% company match.
• Stipends for professional growth, mental health support, and lifestyle wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed