Associate Installation Specialist

Karmak, Inc. • Carlinville, IL

8d

About The Position

The Associate Installation Specialist installs Karmak software applications, supported third-party applications, and Karmak-supported hardware, typically with little to no assistance. The role supports customers across the United States and Canada and works semi-independently with a high-tech team of IT professionals. The specialist also works with QA and development to establish processes for rolling out new applications. Additional responsibilities may be assigned; the listed duties are not exhaustive.

Requirements

• Typically 2–4 years of prior work experience installing and updating business systems.
• Experience solving technical issues and an interest in working with people.
• Experience with the latest Windows Server and Microsoft SQL versions.
• Understanding and experience installing hardware, including Dell and HP servers, client workstations, printers, mobile devices, and network communication equipment such as firewalls and smart switches.
• Understanding of database structures and data export.
• Extensive knowledge of computer hardware, software, and basic networking.
• Solid organizational skills and experience documenting installation work.
• Flexible hours as required, including evenings and weekends.
• At least one of the following certifications: CompTIA A+, CompTIA Network+, or CompTIA Server+.

Nice To Haves

• IT experience in the commercial transportation industry.
• PowerShell experience.
• SQL experience.
• Associate-level Microsoft certifications focused on hands-on Windows Server administration (2019–2025) and production SQL Server management are highly preferred.
• CompTIA Server+ is the most desired of the listed required certification options.

Responsibilities

• Configure, deploy, and troubleshoot Windows Server operating systems for application, SQL, and web use; Windows PCs; mobile devices; printers; scanners; and network communication equipment.
• Configure and deploy current Microsoft SQL versions.
• Install Karmak proprietary software.
• Work semi-independently with a high-tech team of IT professionals.
• Problem-solve and interact with customers and vendors.
• Assist with documenting procedures as needed.
• Work with QA and development to create processes for rolling out new applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed