Associate Installation Specialist

Karmak • Carlinville, IL

7d

About The Position

The Associate Installation Specialist supports customers across the United States and Canada by installing Karmak software applications, supported third-party applications, and Karmak-supported hardware, with little to no assistance. The specialist also works with quality assurance and development teams to create processes for rolling out new applications.

The role involves configuring, deploying, and troubleshooting server operating systems, computers, mobile devices, peripherals, and network equipment; installing Microsoft SQL and proprietary Karmak software; and working semi-independently with a technical team. The specialist interacts with customers and vendors, solves technical problems, and may assist with documenting procedures. Additional responsibilities may be assigned.

Requirements

• Typically 2–4 years of prior work experience installing and updating business systems.
• Experience solving technical issues and enjoyment of working with people.
• Understanding and experience installing hardware, including Dell and HP servers, client workstations, printers, mobile devices, and network communication equipment such as firewalls and smart switches.
• Understanding of database structures and data export.
• Extensive knowledge of computer hardware, software, and basic networking.
• Solid organizational skills and experience documenting installation work.
• One or more of the following certifications: CompTIA A+, CompTIA Network+, or CompTIA Server+; CompTIA Server+ is most desired.

Nice To Haves

• IT experience in the commercial transportation industry.
• PowerShell experience.
• SQL experience.
• Associate-level Microsoft certifications focused on hands-on Windows Server administration (2019–2025) and production SQL Server management are highly preferred.

Responsibilities

• Configure, deploy, and troubleshoot Windows Server operating systems for application, SQL, and web use; Windows PCs; mobile devices; printers; scanners; and network communication equipment.
• Configure and deploy current Microsoft SQL versions.
• Install Karmak proprietary software, supported third-party applications, and Karmak-supported hardware.
• Work semi-independently with a team of IT professionals.
• Problem-solve and interact with customers and vendors.
• Assist with documenting procedures as needed.
• Work flexible hours, including evenings and weekends, as required.
• Work with QA and development to create processes for rolling out new applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed