Associate Implementation Project Manager, TPA Health Plans

Personify Health•Tempe, AZ

2d•$50,000 - $55,000

About The Position

Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. This role is critical for ensuring a seamless implementation for new clients, making sure they go live on time and as expected. The Associate Project Manager will support the full implementation lifecycle, track deliverables, hold teams accountable, and identify risks before they become problems. This role directly impacts client confidence during a crucial phase of the relationship.

Requirements

Bachelor's degree preferred
3+ years of experience in a health insurance or healthcare benefits environment
Proficiency with Microsoft Office Suite
Familiarity with project management tools and workflows

Responsibilities

Support the full implementation lifecycle: Work alongside the Implementation Project Manager on all internal aspects of new group implementations, from kickoff through go-live.
Build and own project plans: Create a detailed project plan for each new piece of business, coordinating with internal departments to set accurate, realistic deadlines across the board.
Drive deadline accountability: Track outstanding deliverables across cross-functional teams, follow up on missed milestones, and escalate to leadership when timelines are at risk.
Facilitate internal implementation meetings: Lead internal meetings to surface blockers, align stakeholders, and drive solutions to business problems before they impact the client experience.
Identify and manage risk: Proactively flag deliverables at risk, raise awareness with the right people, and develop action plans to keep implementations on track.
Audit new client system setups: Review and audit the configuration of new client accounts across internal systems to ensure accuracy before go-live.