Core Operations, Associate 2

State Street•Quincy, MA

About The Position

The Associate II, Basket Operations supports the daily production, validation, and release of ETF creation and redemption baskets. The role performs intermediate-level processing and review activities, ensuring accuracy, timeliness, and adherence to established controls across basket builds, cash components, corporate action adjustments, and intraday (T+0) workflows. The Associate II partners with ETF Lead teams, Trading, Transfer Agency, Pricing, Settlements, and Technology to mitigate operational risk and deliver high-quality client outcomes. State Street provides investment servicing, data and analytics, investment research and trading, and investment management to institutional clients. The company describes its benefits as competitive and comprehensive, with details varying by location. It also highlights development and educational support, flexible work programs, inclusion, community engagement, and opportunities to participate in employee networks.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Strong attention to detail and a control-oriented mindset.
  • Ability to manage time-sensitive deliverables in a high-volume environment.
  • Solid analytical and problem-solving skills with clear escalation judgment.
  • Effective written and verbal communication and strong collaboration skills.
  • Proficiency with operational platforms, Excel, and standard productivity tools.

Nice To Haves

  • Two to four years of operations experience within asset management, custody, fund accounting, or ETF servicing.
  • Working knowledge of ETF primary market operations, basket mechanics, and corporate actions.

Responsibilities

  • Produce, review, and validate daily ETF baskets, including cash components, interest factors, and other income adjustments, before release and approval.
  • Execute and document required control checks, such as basket review macros and early/late index comparisons, and escalate exceptions promptly.
  • Process and review corporate action impacts on baskets, including splits, mergers, and delistings, and ensure standing instructions are applied accurately.
  • Input and review Cash in Lieu (CIL) adjustments in accordance with client instructions and procedural controls.
  • Follow documented procedures, AML escalation standards, and risk controls to prevent financial or reputational impact.
  • Maintain accurate documentation, checklists, and evidence to support audits and management review.
  • Coordinate with ETF Leads, Trading, Pricing, Settlements, and Technology to resolve issues and support launches, liquidations, and fund changes.
  • Identify process improvements and participate in training and knowledge-sharing initiatives.

Benefits

  • Retirement savings plan (401K) with company match.
  • Insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
  • Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Flexible work programs and work-life support.
  • Development programs and educational support.
  • Paid volunteer days and matching gift programs.
  • Access to employee networks.
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