Core Operations, Associate 2

State Street•Quincy, MA
•$41,600 - $66,560

About The Position

The Associate II, Basket Operations supports the daily production, validation, and release of ETF creation and redemption baskets. The role performs intermediate-level processing and review activities, ensuring accuracy, timeliness, and adherence to established controls across basket builds, cash components, corporate action adjustments, and intraday (T+0) workflows. The Associate II partners with ETF Lead teams, Trading, Transfer Agency, Pricing, Settlements, and Technology to mitigate operational risk and deliver high-quality client outcomes.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Strong attention to detail and a control-oriented mindset.
  • Ability to manage time-sensitive deliverables in a high-volume environment.
  • Solid analytical and problem-solving skills, with sound escalation judgment.
  • Effective written and verbal communication and strong collaboration skills.
  • Proficiency with operational platforms, Excel, and standard productivity tools.

Nice To Haves

  • 2–4 years of operations experience within asset management, custody, fund accounting, or ETF servicing.
  • Working knowledge of ETF primary market operations, basket mechanics, and corporate actions.

Responsibilities

  • Produce, review, and validate daily ETF baskets, including cash components, interest factors, and other income adjustments, before release and approval.
  • Execute and document required control checks, such as basket review macros and early/late index comparisons, and escalate exceptions in a timely manner.
  • Process and review corporate action impacts on baskets, including splits, mergers, and delistings, and ensure standing instructions are accurately applied.
  • Input and review Cash in Lieu (CIL) adjustments according to client instructions and procedural controls.
  • Follow documented procedures, AML escalation standards, and risk controls to help prevent financial or reputational impact.
  • Maintain accurate documentation, checklists, and evidence to support audits and management review.
  • Coordinate with ETF Leads, Trading, Pricing, Settlements, and Technology to resolve issues and support launches, liquidations, and fund changes.
  • Identify process improvements and participate in training and knowledge-sharing initiatives.

Benefits

  • Retirement savings plan (401K) with company match.
  • Insurance coverage including basic life, medical, dental, vision, and long-term disability, with other optional additional coverages.
  • Paid time off including vacation, sick leave, short-term disability, and family-care responsibilities.
  • Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Flexible Work Programs and work-life support.
  • Paid volunteer days.
  • Matching gift programs.
  • Employee networks.
  • Development programs and educational support.
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