Manager Core Operations
About The Position
The Manager Core Operations delivers business value by leading the team responsible for maintaining Elevations’ CORE banking platform and related systems. The role works closely with development activities to understand the implications of changes to the CORE and connected systems. The manager’s team performs updates, patches, ongoing maintenance, and approved efficiency measures. The manager schedules, tests, and communicates changes in accordance with IT policies and procedures and plans necessary maintenance as directed by the business. The position manages Core Systems Analysts, maintains connectivity between the CORE and other technology solutions, and partners with the CORE vendor on features, design, and configuration to mature and grow services for members. The role also includes personnel management, such as performance reviews, scheduling, and staffing recommendations. The position is based at Elevations Credit Union’s Broomfield Basecamp and is hybrid. Employees able to perform their essential functions away from an Elevations location are expected to be onsite at least 50% of the time over a two-week pay period. The role is full-time, 40 hours per week, and operates in an office setting using standard office equipment. A personal smartphone is required for multi-factor authentication.
Requirements
- Bachelor’s degree or at least 2 years of related experience.
- At least 4 years administering CORE systems within a financial institution.
- Experience influencing business decisions.
- Strong analytical skills and experience managing software-related projects.
Nice To Haves
- Financial institution experience in a specific business domain.
- Experience working with leadership teams to identify opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
- Experience administering updates and configuration changes to Jack Henry Symitar/EASE.
- Project management experience.
Responsibilities
- Manage a team responsible for ongoing maintenance of the CORE platform and related technology and infrastructure.
- Evaluate, schedule, and communicate CORE and related system changes.
- Maintain and document connectivity between the CORE and other technology solutions.
- Implement business-approved CORE efficiency changes in accordance with IT Service Management Standards, including Change Control.
- Partner with the CORE vendor and advise on new features, design, and configuration to mature and grow member services.
- Conduct personnel management activities, including performance reviews, scheduling, and staffing recommendations.
Benefits
- Four weeks of paid time off for full-time employees.
- Work anniversary paid time off.
- Paid volunteer time off.
- Twelve paid holidays.
- Medical, dental, and vision plans with employer contributions to a Health Savings Account.
- Up to a 4% match on 401(k) contributions.
- Up to twelve weeks of fully paid parental leave.
- Employee Assistance Program with personalized care options for the household.
- Access to LinkedIn Learning, career and leadership development programs, job shadowing, and a mentor program.
- Tuition reimbursement up to $5,250 per year.
- Annual bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
