Manager Core Operations

Elevations Credit Union•Broomfield, CO

20h•Hybrid

About The Position

The Manager Core Operations delivers business value by leading the team responsible for maintaining Elevations’ CORE banking platform and related systems. The role works closely with ongoing development activities to understand the implications of changes to the CORE and connected systems. The team performs updates, patches, and ongoing maintenance, and the manager schedules, tests, and communicates changes in accordance with IT policies and procedures. The role also evaluates, plans, and implements efficiency measures and planned maintenance as directed by the business. The position supervises Core Systems Analysts and reports to the AVP Core Banking & Delivery. It is based at Elevations Credit Union’s Broomfield Basecamp in a hybrid arrangement; employees able to perform their essential functions away from an Elevations location are expected to work onsite at least 50% of the time over a two-week pay period. The job operates in an office setting, routinely uses standard office equipment, and requires a personal smartphone for multi-factor authentication.

Requirements

Bachelor’s degree or at least 2 years of related experience.
At least 4 years administering CORE systems within a financial institution.
Experience influencing business decisions.
Strong analytical skills and experience managing software-related projects.
Personal smartphone for multi-factor authentication.

Nice To Haves

Financial institution experience in a specific business domain.
Experience working with leadership teams to identify opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
Experience administering updates and configuration changes to Jack Henry Symitar/EASE.
Project management experience.

Responsibilities

Lead a team responsible for ongoing maintenance of the technology and related infrastructure associated with the CORE and CORE ancillary systems.
Evaluate, schedule, and communicate system changes.
Ensure connectivity between the CORE and other technology solutions is maintained and documented.
Implement business-approved CORE efficiency measures in accordance with IT Service Management Standards, including Change Control.
Partner with the CORE vendor and serve as a key contact to advise on new features, design, and configuration to mature and grow business services for members.
Perform personnel management activities, including performance reviews, scheduling, and staffing recommendations to management.

Benefits

Four weeks of paid time off for full-time employees.
Work anniversary paid time off.
Paid volunteer time off.
Twelve paid holidays.
Medical, dental, and vision plans with employer contributions to a Health Savings Account.
Up to a 4% match on 401(k) contributions.
Up to twelve weeks of fully paid parental leave.
Employee Assistance Program with personalized care options for the household.
LinkedIn Learning, career and leadership development programs, job shadowing, and a mentor program.
Tuition reimbursement up to $5,250 per year.
Annual bonus.