About The Position

The Associate I, Retail Sales Cashier provides exceptional customer service by warmly greeting customers, responding to inquiries, and completing fast, friendly, accurate transactions. The role operates a computer-based point-of-sale system, verifies till counts, and maintains a balanced cash drawer. Cashiers support Goodwill’s mission by encouraging customers to round up their purchases and explaining the initiative it supports. The position also helps maintain a clean, safe, organized, and well-stocked sales floor, POS area, and restrooms. Duties include opening and closing procedures, organizing and returning merchandise, and following retail center and safety policies. Associates may be cross-trained and provide backup in other departments or areas, and duties may include additional responsibilities as needed.

Requirements

  • Strong customer service skills.
  • Accurately handle numbers and basic calculations, including adding, subtracting, and multiplying, and recognize the value of U.S. currency and coins.
  • Communicate effectively with customers, managers, supervisors, staff, and peers.
  • Operate a computer-based cash register and credit card machine.
  • Withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Have color vision sufficient for accurate transactions.
  • Work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash handling experience.
  • Strong cash handling skills.

Responsibilities

  • Greet customers in a welcoming manner and respond to inquiries promptly and professionally.
  • Verify till counts, process accurate transactions using a computer-based POS system, and maintain a balanced cash drawer.
  • Engage customers in the roundup initiative and explain the mission it supports.
  • Provide excellent customer service and assist customers with questions, concerns, and purchases.
  • Complete opening and closing procedures.
  • Keep the sales floor clean, organized, and well stocked by cleaning and organizing shelves and racks, picking up items, and putting away merchandise and returns.
  • Maintain a safe, clean, organized, and well-stocked POS area, sales floor, and restrooms.
  • Make customer delight/power hour calls over the intercom to organize and clean the sales floor.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and act as backup as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s chosen schedule.
  • Part-time Retail and Sales/Operations employees are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
  • Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
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