Production Associate - Lake Arbor Store

Goodwill of Colorado•Arvada, CO
•Onsite

About The Position

The Associate I, Retail Production primarily processes and sorts donated items in a production environment, applying company quality standards and guidelines to determine which items are suitable for sale. Duties include pricing and testing items as needed and keeping the sales floor stocked, organized, clean, and presentable. The role may involve occasional customer contact, requiring responsive communication and excellent customer service. Depending on business needs and training, associates may work in hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally assist in donations or process e-commerce products. This is a fast-paced, goal-driven position with productivity standards and KPIs. Full-time positions are available; Sunday–Thursday availability is preferred. The schedule may vary and include weekends, evenings, holidays, and occasional overtime as needed.

Requirements

  • High school diploma or equivalent is preferred.
  • One year of retail experience is preferred.
  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use judgment to assess product quality and value, determine pricing, and research value as needed.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as needed.
  • Ability to perform the physical demands described for the role, including frequent lifting and carrying of moderate loads, continuous standing and hand movements, and other listed movements and activities.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail experience.
  • Sunday–Thursday availability.

Responsibilities

  • Meet or exceed productivity standards and KPIs for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale on the sales floor.
  • Inspect and quick-test plug-in or battery-operated items as needed to confirm they work properly.
  • Price items according to Goodwill quality and value standards, researching items or using company tools and standards as appropriate.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent service to staff and customers and answer product questions as needed.
  • Rotate or remove old or unsold products from the sales floor in a timely manner.
  • Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies and procedures and maintain organized work areas in accordance with continuous-improvement standards.
  • Follow safety processes and procedures to support a safe environment for employees and customers.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform other duties and responsibilities as required.
  • Use a dolly and pallet jack as required.

Benefits

  • DailyPay access to earned pay on the employee's chosen schedule.
  • Public Service Loan Forgiveness Program-eligible employer.
  • Eligible full-time Retail, Sales/Operations employees may receive medical, dental, and vision insurance; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
  • Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave, for eligible full-time employees.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 to participate.
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