Production Associate - Lake Arbor Store

Goodwill of Colorado•Arvada, CO

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. The role determines which items are suitable for sale, including pricing and testing items as required, and keeps the sales floor stocked, organized, presentable, and clean. Associates may occasionally assist customers by answering product questions and providing excellent service. They may be assigned to trained departments such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes according to business needs, and may occasionally work in donations or process e-commerce products. The position is full-time, pays $16.51 per hour, and prefers Sunday–Thursday availability. The schedule may vary and include weekends, evenings, holidays, and occasional overtime.

Requirements

  • Attention to detail and the ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale on the sales floor.
  • Inspect and quick-test plug-in or battery-operated items to ensure they are in workable condition.
  • Price products according to Goodwill quality and value standards, researching items as needed using the internet or company tools.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent customer service to staff and customers and answer product questions as needed.
  • Rotate or remove old or unsold products from the sales floor in a timely manner.
  • Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies, procedures, and safety processes.
  • Keep work areas clear and organized and follow continuous improvement standards.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as required.

Benefits

  • Eligible employees have access to DailyPay, a voluntary benefit that allows them to access their pay on their own schedule.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
  • Full-time employees in Retail, Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
  • Eligible full-time employees receive paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • All employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participation requires being at least 18 years old.
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