Associate-Guest Relations

IU HealthFishers, IN
Onsite

About The Position

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Requirements

  • High School Diploma/GED required.

Nice To Haves

  • Previous concierge level customer service experience preferred.
  • Previous healthcare experience involving patient/public contact preferred.

Responsibilities

  • Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner.
  • Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities.
  • Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization.
  • Requires a concierge level customer service attitude.

Benefits

  • advanced clinical training
  • leadership development
  • promotion opportunities
  • cross training development
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