Associate-Guest Relations

Indiana University Health System • Fishers, IN

5d

About The Position

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Requirements

• High School Diploma/GED required.
• Concierge level customer service attitude.

Nice To Haves

• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

Responsibilities

• Welcome all guests to the organization in a friendly, helpful manner.
• Serve as an information resource by answering questions.
• Provide accurate, up-to-date information.
• Give directions to areas within the hospital and any adjoining medical facilities.
• Be a culture champion by embracing and demonstrating the mission and vision of the organization.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED