Associate Fraud Risk Analyst

Alliant Credit Union•Chicago, IL

1d•Hybrid

About The Position

In this hybrid role based at our Chicago Headquarters, you will be responsible for reviewing and analyzing fraud alerts to mitigate fraud losses to Alliant Credit Union. Identify fraud patterns impacting member's deposit accounts.

Requirements

Minimum - High School or Equivalent
Minimum - 2 Years Fraud or Related

Nice To Haves

Preferred- 4 Year Bachelors Degree in Business, Finance or Related
Preferred - 3 Years Fraud

Responsibilities

Review customer accounts for the prevention and detection of possible fraud.
Research and analyze account activity to assess levels of risk and fraud.
Complete back-office functions related to research and resolution of fraudulent activity and service support.
Assess the level of risk and make decisions which directly impact the customer experience and risk to Alliant Credit Union.
Utilize case management system or processes to manage individual case load, document and archive assigned cases from case origination through resolution, and accurately articulate the circumstances and events of the investigation.
Provide phone support to call center and members on fraud matters.
Assist with updating departmental procedures.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act.
Ensures compliance with all applicable state and federal laws, company procedures and policies.
Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.