Fraud Analyst

Freedom Credit UnionSpringfield, MA
$24 - $36Onsite

About The Position

Provide support to the Compliance Manager in order to ensure compliance of Credit Union policies and procedures with all related laws and regulations applicable to the Credit Union. Conduct thorough analyses of transactional activity for the detection of fraudulent activity on members’ accounts. Aid the operational stakeholders in the detection and prevention of fraudulent activity. Communicate with members regarding potential fraud and steps they may wish to take to remedy. Effectively collaborate with all Credit Union departments. This position is also a back-up to other compliance positions, in the department.

Requirements

  • At least 5 years of experience in the financial industry required; a viable combination of experience and education will be considered
  • Associates degree or higher in business, criminal justice, or a related field required
  • Ability to work effectively with others at all levels across the organization and skills in effective professional oral and written communication
  • The ability to obtain Credit Union-specific compliance certification
  • Working knowledge of Federal and State laws and regulations related to consumer banking
  • Excellent attention to detail
  • Ability to perform mathematical functions and computations
  • Skills in analyzing, interpreting and preparing statistical data
  • Proficient in Microsoft Office, general computer programs and general office equipment
  • Advanced research and problem-solving skills
  • Ability to work under minimal supervision
  • Ability to receive and maintain confidential information

Nice To Haves

  • Knowledge of TrueVision Navigator software

Responsibilities

  • Identify patterns and make analytical recommendations to leadership
  • Make recommendations to management to restrict or close accounts based on investigations
  • Assist in the development and implementation policies procedures and to detect and prevent fraudulent activity
  • Investigate assigned work queues to determine risk potential based on established fraud trends and internal procedures
  • Review suspicious online accounts and documentation submitted for new accounts and loans for potential fraud
  • Work closely with branches and other departments to identify data-driven fraud and security solutions across the entire Credit Union, including member deposits, ACH/wire, bill pay, online banking, mobile, claims etc.
  • Educates credit union employees to identify and respond to potential fraud trends and situations
  • Work as a liaison with law enforcement agencies in conducting fraud investigations to file police reports on half of the Credit Union
  • Participate in monthly Security & Loss Prevention Association meetings and be an “active” participant in the sharing security and fraud alerts.
  • Perform daily reviews of transaction activities for “high risk” accounts including new accounts
  • Conduct investigations of fraud cases
  • Creates a report and distributes monthly to the Compliance Manager and the Security Officer (internal) that illustrates activities and findings from investigations
  • Perform in-depth account investigation and analysis and effectively analyze, compile, organize and interpret data from multiple investigation sources
  • In-depth knowledge of and ability to utilize Verafin. Performs CDD, KYM, and EDD reviews as needed
  • Reviews daily and weekly BSA/AML alerts and disposition thereof
  • Performs high risk, medium risk, NGO, and MSB reviews, as needed
  • Responsible for reviewing BSA, AML, OFAC, Fraud, and ID theft news releases daily
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