Analyst - Fraud (Overnight)
About The Position
Hard Rock Digital is building a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. They are seeking a well-rounded individual with experience in ecommerce payments to join their Payments & Fraud team. This role will be responsible for protecting both the customer and the business by providing professional, accurate, and realistic expectations for all matters related to the potential fraud side of the i-gaming space. The ideal candidate will be self-driven, a self-motivated team player, and capable of working efficiently in a high-volume real-time environment. This role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.
Requirements
- Computer literacy with experience in MS Office applications.
- Ability to adapt to changing priorities and to thrive in a fast-paced work environment.
- Experience in troubleshooting and triaging complicated matters related to customer inquiries.
- Strong interpersonal skills.
- Analytical skill set, with the ability to communicate.
- Good investigation skills, sound judgement and the ability to review and interpret data and activity to make sound decisions.
Nice To Haves
- Previous work experience in Banking, payments, fraud, disputes, or iGaming industries.
- Knowledge of Location Compliance, Multi-Accounting and Financial Crime.
- Knowledge of gambling and sports betting, and how customers engage with those products.
- Knowledge and understanding of the rules and regulations of the gaming industry.
Responsibilities
- Validating and verifying customer documentation when further verification is necessary.
- Verification of account ownership.
- Reviewing customers’ financial transaction history, including financial records, bank statements, and credit card statements.
- Validating fraud alerts generated by fraud prevention tools and systems.
- Performing in-depth analysis and preparing comprehensive investigative summaries to support and prove scenarios of fraud.
- Creating and managing internal controls and generating incident reports.
Benefits
- Competitive pay and benefits
- Start-up culture backed by a secure, global brand
- Potential Hybrid Scheduling
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
