Fraud Analyst

American Eagle Financial Credit Union IncorporatedEast Hartford, CT
$58,000 - $75,000Hybrid

About The Position

Join our team as a Fraud Analyst and play a critical role in protecting our organization and members from evolving fraud risks. In this dynamic role, you’ll partner closely with senior leadership to support a comprehensive fraud prevention, detection, and response program. You’ll leverage your analytical mindset to investigate suspicious activity, identify emerging trends, and strengthen fraud controls across the organization. This is a unique opportunity to make a real impact, combining investigative work, cross-functional collaboration, and education to stay ahead of fraud threats. If you’re motivated by solving complex problems and safeguarding trust, we encourage you to apply.

Requirements

  • Subject Matter Expertise and the ability to provide mentorship, guidance and training to other team members.
  • Minimum of one (1) year in a previous fraud investigation and reporting role and a Bachelor’s degree (or equivalent work experience).
  • Demonstration of the ability to meet qualifications without an absolute focus on duration of experience.

Nice To Haves

  • Certified Fraud Examiner or other related industry certification preferred.

Responsibilities

  • Participate in, and contribute to, Committee meetings as organized and led by the Senior Fraud Analyst.
  • Assist with fraud technology solutions, including third-party relationships, system settings, and risk thresholds.
  • Assist with various fraud activity and trend reporting.
  • Assist with maintaining an inventory of fraud controls and processes.
  • Assist with identifying and understanding emerging risks and trends.
  • Assist with the development, implementation, and maintenance of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Program.
  • Analyze and investigate transactions to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
  • Perform in-depth investigations regarding actual and suspected fraud activities, including determining root cause.
  • Provide oversight and appropriate actions to resolve and lead lessons learned education for internal stakeholders.
  • Provide assistance to members in need of understanding common scams, schemes, and fraudulent activity.
  • Prepare in-depth fraud case investigation narratives, which support: Suspicious Activity Reports, Subpoenas, personnel corrective actions, and police reports.
  • Communicate with law enforcement on fraud-related inquiries and requests.
  • Pursue recovery of fraud losses.
  • Assist Senior Fraud Analyst in creating, organizing, and delivering internal and external fraud training, including member events, content for member newsletters, and internal fraud alerts.
  • Participate in external fraud groups to maintain industry knowledge and fraud trends.

Benefits

  • Individual development plans
  • Educational reimbursement
  • Job shadowing across departments
  • Hands-on leadership practice through specialized trainings
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