Associate Field Service Technician - Greenville, SC - Transport/Treatment

Stryker • Greenville, SC

11d • Onsite

About The Position

The Associate Field Service Representative supports a designated service territory by repairing and delivering Stryker equipment, with a focus on Transport and Treatment solutions. Products include stretchers, transport chairs, bed frames, defibrillators, Automated External Defibrillators (AEDs), and chest compression systems. The role offers an opportunity to gain experience and advance into a more senior ProCare role at Stryker. The position is field-based and involves 70% travel.

Requirements

• High school diploma.
• Must be at least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence and a good driving record.
• Willingness and ability to work an extended work week, including nights and weekends at times.
• Basic electronic and mechanical aptitude.

Responsibilities

• Perform required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Use computer software to complete documentation, order parts, and reference training materials.
• Provide excellent customer etiquette in support of the sales team.
• Promote equipment and service usage by establishing and maintaining effective customer relationships.
• Work mostly independently and collaborate with teammates across the business, including assisting with Field Service projects and initiatives.
• Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and documentation cadence.
• Repair and deliver Transport and Treatment equipment within the designated service territory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED