Associate, Field Security - 2nd Shift - Fairburn, GA

Carvana•Fairburn, GA

2d•$16 - $19•Onsite

About The Position

The Associate, Field Security is an hourly, boots-on-the-ground role on Carvana’s Safe & Secure team, responsible for protecting associates, customers, and vehicles at the Fairburn, Georgia location. The role may work at the gate, monitor cameras, scan vehicles, conduct safety audits, restock supplies, respond to hazards, and support site operations in varying weather conditions. The associate works with Inspection Center and Logistics teams, follows emergency procedures, and provides accurate information to Safe & Secure leadership. The role reports to a Safe & Secure Functional Lead or Manager. The facility operates 24/7, and gates must be staffed at all times. Open availability is highly preferred. The position involves extensive walking and frequent driving, computer data entry, and physical work in potentially cold, hot, noisy, or wet conditions, including areas with vehicle-maintenance fumes or odors. Reasonable accommodations are available for employees with disabilities to perform essential job functions.

Requirements

1–2 years of experience in a customer service environment.
Strong verbal and written communication skills.
A track record of sound decision-making in a complex, fast-moving environment.
Ability to build working relationships and connect with people quickly.
Ability to organize, plan, and execute multiple tasks in a fast-paced setting.
Ability to handle conflict in a positive, productive way.
Must be able to read, write, speak, and understand English.
Must be at least 18 years old.
Must be able to lift up to 60 pounds independently, primarily from knee to shoulder height, with other lifting from various levels.
Must be able to carry and transport up to 60 pounds up to 20 feet.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
Excellent visual acuity and manual dexterity.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to drive frequently and perform computer data entry.
Must adhere to regular and predictable attendance.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Nice To Haves

Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
Previous experience supporting an OSHA or safety team program.
Experience with crisis prevention and/or response plans.

Responsibilities

Provide service-first interactions and represent Carvana at the gate for associates, vendors, and visitors.
Communicate clearly, calmly, and attentively.
Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
De-escalate conflicts and work productively with partners.
Operate the gate using the Safe & Secure App and RFID technology, enforcing ingress and egress procedures.
Manage and document vehicle movement through Inspection Center entrance and exit gates.
Complete first aid, CPR, and AED training and certification, and use those skills when needed.
Follow emergency protocols and respond decisively during emergencies.
Help maintain site operations in all weather, including snow removal and summer heat-safety protocols.
Identify environmental hazards, conduct safety audits, and reinforce safe practices.
Scan vehicles using mobile rover technology and handheld scanners to account for vehicles and support operational flow.
Walk to restricted or hard-to-access areas of the lot.
Research vehicle locations and provide detailed reports to leadership.
Maintain regular and predictable attendance.