Assoc Field Access Dir, Derm, Omaha/Des Moines

Incyte Corporation•Omaha, NE

24d

About The Position

The Associate Field Access Director is a customer-facing role focused on providing coverage and access education across an assigned geography. The role minimizes payer and pharmacy barriers for patients and providers by providing accurate information about managed care coverage, payer policies, and affordability options for Incyte products. The position works closely with internal teams, including Sales, Patient Access, and Market Access, and external stakeholders such as healthcare professionals and their office staff, to help resolve access and affordability concerns. The role provides education on prior authorization requirements, coverage status, payer appeals, medical exceptions, alternate funding options, and related processes and timelines. It supports patient cases, helps customers navigate specialty and retail dermatology pharmacy distribution, and develops localized access strategies and business plans. The position requires field customer calls three to four days per week and collaboration with internal functions, external vendors, compliance, and legal to improve patient access services and ensure compliant programs.

Requirements

Bachelor’s degree or equivalent experience in a relevant field, such as healthcare, business, or life sciences.
At least five years of pharmaceutical or healthcare experience.
Experience working with specialty pharmacies, retail dermatology pharmacies, distribution hubs, and managed care.
Self-motivation and initiative, sound decision-making judgment, strong cross-functional collaboration, and ability to learn and adapt to overcome obstacles.
Resilience and adaptability, including the ability to recover from setbacks, solve problems, and learn from mistakes.
Ability to lead without authority in complex, cross-functional teams and build strategic, long-term partnerships.
Demonstrated ability to translate vision and strategy into tactical plans and develop and execute localized strategic plans.
Experience interacting with key opinion leaders or high-influence customers in large group practices, hospitals, or managed care organizations.
Effective communication, presentation, and decision-making skills, particularly in resource allocation.
Ability to clearly communicate strategy and tactics in a way that motivates and energizes customer teams.
Strong business analytics skills and ability to analyze metrics to assess progress against objectives.

Nice To Haves

Prior therapeutic area or biologics experience is highly desirable.
District management, patient access, and/or managed markets experience is preferred.

Responsibilities

Educate healthcare professionals and office stakeholders on prior authorization requirements, coverage status, payer appeals, medical exception requirements, funding options for uninsured and underinsured patients, and related processes and timelines.
Provide live education to healthcare professionals and office staff on access topics.
Build and maintain relationships with healthcare professionals, office stakeholders, and healthcare systems in the assigned geography to help resolve payer and utilization-management criteria issues.
Monitor in-process patient cases through a patient navigator portal when proper patient consent is in place.
Help customers navigate specialty pharmacy and retail dermatology pharmacy services and distribution.
Maintain knowledge of payer presence and influence by geography, payer mix, product coverage, and payer policies.
Serve as a compliant subject matter expert on reimbursement, access, and Incyte patient support programs in the assigned geography.
Ensure activities comply with applicable regulations, laws, and company policies.
Develop and implement innovative solutions for patient access and set ambitious objectives.
Develop business plans based on strategic analyses of local customers, identifying issues and opportunities.
Work with other functional areas to identify and respond to local opportunities and customer needs.
Collaborate with the Dermatology Business Director to develop a local access strategy that supports KPI goals and objectives.
Partner with internal teams and external vendors to improve patient access deliverables, services, and customer experience.
Work with compliance and legal teams to ensure programs are compliant and evolve in response to new regulations and laws.
Call on customers in the field three to four days per week.