Associate, FCC Quality Assurance Specialist

Community Federal Savings Bank • New York, NY

5d • $70,000 - $85,000

About The Position

Community Federal Savings Bank (CFSB), located in New York City, is seeking a highly skilled and detail-oriented Financial Crime Compliance Quality Assurance Officer to join its Governance function within the Compliance department. The role is primarily responsible for executing quality assurance program testing and reviews to ensure financial crime controls are functioning as designed.

CFSB offers banking services including ACH settlement services, prepaid card issuance, and retail banking, and serves general customers as well as money service businesses and FinTech companies.

Requirements

• Bachelor’s degree required; preferred focus in Finance, Law, Economics, International Relations, or a related field.
• Minimum of 3–4 years of experience in Compliance, Audit, or Internal Controls.
• Familiarity with financial services industry risks and regulations, including knowledge of financial crimes, anti-money laundering (AML) laws, sanctions, and other relevant industry-specific rules.
• Understanding of risks and controls in an AML compliance framework within the banking industry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
• Ability to work independently and collaboratively in a team environment, contribute ideas, and support group decisions.
• Strong interpersonal skills.
• Excellent analytical and problem-solving skills, with understanding of risk management and mitigation strategies.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Exceptional written and verbal communication skills, including the ability to present information clearly and effectively.

Nice To Haves

• Advanced degree or professional certification, such as CAMS or CFE.
• Experience in Retail Banking, FinTechs, MSBs, international payments, and card products.
• Professional certification, such as CAMS.

Responsibilities

• Execute independent quality assurance testing of completed financial crime activities, such as transaction monitoring, sanctions/OFAC screening, and investigations, in accordance with approved QA methodology, standards, and procedures.
• Review alerts, cases, and investigative documentation for accuracy, completeness, timeliness, and adherence to internal policies, procedures, and regulatory expectations.
• Identify, document, and classify errors using the established QA error taxonomy, including determining materiality, root cause drivers, and control weaknesses.
• Maintain clear, well-supported workpapers and evidence to substantiate QA conclusions and ensure audit and regulatory defensibility.
• Escalate identified issues, trends, or emerging risks to QA leadership promptly and in accordance with issue management and escalation protocols.
• Contribute to QA reporting, metrics, dashboards, and thematic analysis, including Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).
• Participate in calibration sessions, peer reviews, and quality forums to promote consistency, objectivity, and alignment across QA reviewers.
• Stay current on relevant regulatory guidance, internal policy changes, and procedural updates affecting the scope of QA testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level