Associate, FCC Quality Assurance Specialist

Community Federal Savings Bank • New York, NY

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About The Position

Community Federal Savings Bank (CFSB), headquartered in New York City, is seeking a detail-oriented Financial Crime Compliance Quality Assurance Officer for its Governance function within the Compliance department. The role is primarily responsible for executing quality assurance program testing and reviews to assess whether financial crime controls are functioning as designed. CFSB provides banking services that include ACH settlement, prepaid card issuance, retail banking, and services for money service businesses and FinTech companies.

Requirements

• Bachelor’s degree; a focus in Finance, Law, Economics, International Relations, or a related field is preferred.
• 3–4 years of experience in Compliance, Audit, or Internal Controls.
• Familiarity with financial services risks and regulations, including financial crimes, AML laws, sanctions, and other relevant industry-specific rules.
• Understanding of risks and controls within an AML compliance framework in the banking industry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
• Ability to work independently and collaboratively, contribute ideas, and support group decisions.
• Strong interpersonal skills.
• Excellent analytical and problem-solving skills, including understanding of risk management and mitigation strategies.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, including the ability to present information clearly.

Nice To Haves

• Advanced degree or professional certification, such as CAMS or CFE.
• Experience in retail banking, FinTech, money service businesses, international payments, or card products.
• Professional certification such as CAMS.

Responsibilities

• Execute independent quality assurance testing of completed financial crime activities, including transaction monitoring, sanctions/OFAC screening, and investigations, following approved methodology, standards, and procedures.
• Review alerts, cases, and investigative documentation for accuracy, completeness, timeliness, and adherence to internal policies, procedures, and regulatory expectations.
• Identify, document, and classify errors using the established QA error taxonomy, including materiality, root-cause drivers, and control weaknesses.
• Maintain clear, well-supported workpapers and evidence to substantiate QA conclusions and support audit and regulatory defensibility.
• Escalate identified issues, trends, and emerging risks to QA leadership in accordance with issue management and escalation protocols.
• Support QA reporting through metrics, dashboards, and thematic analysis, including KRIs and KPIs.
• Participate in calibration sessions, peer reviews, and quality forums to promote consistency, objectivity, and alignment across QA reviewers.
• Stay current on regulatory guidance, internal policy changes, and procedural updates that affect QA testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level