Associate, Domestic Sales Support

Quirch Foods • Hammond, IN

6d

About The Position

The Associate, Domestic Sales Support role supports customer service and sales operations across the supply chain process. The position assists customers with orders, account statuses, and related issues; supports Account Executives with account management; and coordinates with internal departments to help ensure orders are processed and delivered. The role also handles order data entry, pricing and promotional discrepancies, customer records, travel and event coordination, and sales reporting. Travel may be required 10–30% of the time.

Requirements

• High school degree or GED preferred.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Basic understanding of sales principles and customer service practices.
• Solid communication and interpersonal skills.
• Ability to travel 10–30%.

Nice To Haves

• Bachelor’s degree in Marketing or a related field is a plus.
• Bilingual in English and Spanish preferred.

Responsibilities

• Improve the customer service experience, engage customers, and facilitate organic growth.
• Keep accurate records and document customer service actions and discussions.
• Coordinate travel arrangements, meetings, conferences, and events.
• Assist the Account Executive with account management.
• Perform data entry when orders are completed or changed.
• Resolve promotional allowances, rebates, and pricing discrepancies.
• Contact customers directly when necessary.
• Assist customers with existing and new orders, account statuses, and relevant problems.
• Collaborate with internal departments for order coordination and delivery.
• Provide necessary data or reports to the sales team.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and prescription drug plans.
• Disability plan.
• Life insurance plan.
• 401K savings plan.
• Paid holidays.
• Personal time off.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED