Associate, Domestic Sales Support

Quirch Foods•Hammond, LA

About The Position

The Associate, Domestic Sales Support supports the customer-facing sales process across the supply chain and helps facilitate customer service and account management. The role assists Account Executives, coordinates orders and deliveries with internal departments, maintains accurate customer records, and provides data and reports to the sales team. The position may require 10–30% travel. High school degree or GED is preferred; a bachelor’s degree in Marketing or a related field is a plus. Applicants must be eligible to work in the United States.

Requirements

High school degree or GED preferred.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Basic understanding of sales principles and customer service practices.
Solid communication and interpersonal skills.
Ability to travel 10–30%.
Must be eligible to work in the United States.

Nice To Haves

Bachelor’s degree in Marketing or a related field.
Bilingual in English and Spanish.

Responsibilities

Improve the customer service experience, engage customers, and facilitate organic growth.
Maintain accurate records and document customer service actions and discussions.
Coordinate travel arrangements, meetings, conferences, and events.
Assist the Account Executive with account management.
Enter data when orders are completed or changed.
Resolve promotional allowances, rebates, and pricing discrepancies.
Contact customers directly when necessary.
Assist customers with existing and new orders, account statuses, and related problems.
Collaborate with internal departments to coordinate orders and deliveries.
Provide necessary data or reports to the sales team.
Perform other duties as assigned.