Associate Director, Technology Solutions

Humana•Louisville, KY

About The Position

The Associate Director, Technology Solutions is a technology leader within Humana’s Provider Solution Engineering domain. The role leads delivery of modern, scalable technology solutions that advance Provider business capabilities and enterprise objectives across platform engineering, solution delivery, AI-enabled transformation, cloud modernization, and engineering practices. The Associate Director partners with Provider business and technology teams to translate strategic needs into sustainable solutions while improving speed, quality, scalability, and operational effectiveness. The successful candidate will have a demonstrated record of leading technology transformations, modernizing complex platforms, and applying AI and emerging technologies to improve engineering and business outcomes. The role requires substantial experience delivering large-scale technology initiatives and complex cross-functional programs. It also calls for hands-on experience with AI or Generative AI solutions and a strong understanding of modern software engineering practices. This is a 40-hour-per-week position with an estimated starting base salary of $156,600–$215,400 per year. The role is eligible for a bonus incentive plan based on company and/or individual performance. Humana offers medical, dental and vision benefits, a 401(k) retirement savings plan, paid time off and holidays, paid parental and caregiver leave, disability coverage, life insurance, and other benefits.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
10+ years of progressive technology experience delivering large-scale technology, digital transformation, platform engineering, or modernization initiatives.
Experience delivering complex cross-functional programs involving multiple engineering teams and business stakeholders.
Deep experience delivering enterprise technology transformation initiatives involving cloud, platform modernization, applications, integrations, and operating model evolution.
Demonstrated hands-on experience implementing AI/Generative AI solutions, enterprise AI platforms, intelligent automation, AI-assisted software engineering, or LLM-based capabilities.
Strong understanding of cloud-native architecture, APIs and microservices, CI/CD pipelines, DevOps and DevSecOps, automation and observability, and platform reliability and resiliency engineering.
Ability to translate business strategy into technology roadmaps, architecture strategies, and executable outcomes.

Nice To Haves

Master’s degree in Computer Science, Engineering, Technology, Business, or a related field.
Experience in healthcare technology, particularly within provider, payer, or healthcare administration organizations.

Responsibilities

Collaborate on the engineering strategy, modernization, and evolution of Provider technology platforms, creating scalable and reusable capabilities for multiple products and business functions.
Advance platform engineering practices that improve developer productivity, automation, reliability, observability, scalability, and speed to market.
Promote adoption of AI, Generative AI, LLMs, intelligent automation, and AI-assisted engineering to improve software delivery and operational excellence.
Drive AI initiatives from experimentation through production-scale deployment, ensuring measurable business value and organizational adoption.
Partner with architecture, product, data, compliance, security, and business stakeholders to align technology investments with strategic priorities.
Influence platform and solution design decisions to reduce complexity, improve maintainability, and minimize technical debt.
Advance engineering excellence across architecture, software development, testing, DevOps, CI/CD, observability, operational readiness, and production support.
Collaborate with engineering teams and technology leaders to deliver complex, strategic, high-impact initiatives.
Foster a culture of innovation, accountability, continuous improvement, collaboration, and measurable results.
Identify opportunities to apply emerging technologies that create competitive advantages.