Associate Director, Strategic Partnerships

Compass Health Center • Brookfield, WI

2d • $90,000 - $110,000 • Hybrid

About The Position

The Associate Director, Partnership Success is a business development role on Compass Health Center-Wisconsin’s Marketing and Outreach Team. The position cultivates and nurtures relationships with referring organizations and partners across Wisconsin, including referrers, patients and families, schools, employers, health systems, hospitals, and outpatient practices. The role collaborates with Partnership and site leadership to plan and execute outreach that advances Compass’s mission and supports growth in referrals, marketing, and community engagement.

The role develops new partner relationships and strengthens existing ones through email and LinkedIn outreach, calls, in-person meetings, webinars, events, fairs, and conferences. It also facilitates connections between partner organizations and Compass clinicians and leaders, supports relationship-development practices across the Compass team, leads or assists with webinars and presentations, and manages outreach activities and CRM tracking. The position is based in a virtual and in-person setting in Brookfield, Wisconsin.

Compass Health Center provides crisis-level behavioral healthcare through Partial Hospitalization and Intensive Outpatient programs, in onsite facilities and virtual programming. The organization emphasizes cultural humility, teamwork, continuous improvement, connection, patient-centered care, passion, innovation, and agility.

Requirements

• 2 to 5 years of business development and/or marketing experience in a high-growth, fast-paced organization.
• CRM experience; HubSpot, Salesforce, or Microsoft Dynamics preferred.
• 3 or more years of experience focused on patient acquisition or referral relationship management within healthcare, preferably behavioral health or virtual healthcare, or similar sales/business development experience.
• Demonstrated high performance in demanding educational and work environments.
• Exceptional written communication and verbal presentation skills.
• Executive presence and the ability to confidently engage senior psychiatrists, CEOs, and other clinical leaders.
• Proficiency preparing PowerPoint presentations and written deliverables, including basic graphic design skills.
• Friendly, enthusiastic, and positive attitude.
• Strong knowledge of social media and other basic marketing platforms.
• Detail-oriented, with the ability to manage multiple projects concurrently.
• Tech-savvy and able to quickly adapt to new CRM systems and use them for error-free mass email communications.
• Self-motivated, enthusiastic, community-driven, and collaborative.
• Bachelor’s degree required.

Nice To Haves

• CRM experience with HubSpot, Salesforce, or Microsoft Dynamics.
• Healthcare referral relationship management experience in behavioral health and/or virtual healthcare.

Responsibilities

• Collaborate with Partnership leadership and Compass Wisconsin site leadership to develop and execute outreach plans.
• Cultivate new relationships with partners in Southeast Wisconsin and virtually across Wisconsin through email, LinkedIn, in-person meetings, webinars, cold calling, fairs, and conferences.
• Build connections with major health systems, hospitals, schools, employers, and outpatient practices.
• Identify new referrers and partners, and maintain and grow existing relationships.
• Collaborate with the Outreach Team to support outreach regions and efforts where needed.
• Facilitate relationships between referring organizations and Compass clinicians and leaders, including training Compass staff in relationship-development practices, arranging connections, ensuring follow-through, and tracking activities in the CRM.
• Own relationships with selected partners when a direct connection to a Compass clinician or leader is not required.
• Work with leadership to develop and execute initiatives that increase local community visibility, including philanthropic activities and digital and in-person marketing campaigns.
• Lead or assist in promoting webinar series for current and prospective partners.
• Lead or facilitate in-person presentations to key partner organizations as requested.
• Maintain the business plan for relationship development to increase marketing, referrals, and community engagement.
• Manage a calendar of outreach activities, including community events, workshops, appearances, and other communications.
• Contribute to the annual Marketing and Outreach budget cycle.
• Ensure CRM-based tracking of relationships and contribute to Marketing and Outreach analytics.

Benefits

• Comprehensive medical, dental, and vision plans for eligible positions.
• 401(k) program with company matching for eligible positions.
• Generous paid time off for eligible positions.
• Competitive parental leave after one year of employment for eligible positions.
• Continuous training through CEU seminars.
• Volunteering opportunities.
• Potential eligibility for an annual bonus dependent on individual and company performance.
• Growth and continuous-development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director