Associate Director, Product Management – Alternative Distribution

The Hartford•Hartford, CT

20h•$107,600 - $161,400

About The Position

The Associate Director, Product Management – Alternative Distribution manages a portfolio of strategic distribution relationships across multiple channels, with accountability for Partner Agency performance, financial results, and execution of key business initiatives. The role develops and implements strategies to drive profitable growth, strengthen competitiveness, and optimize portfolio performance, while leading cross-functional efforts across Product, Underwriting, Pricing, Digital Experience, Marketing, Legal/Compliance, and Transformation. The position calls for financial acumen, product management expertise, and Partner Agency and Channel management capabilities, as well as the ability to turn data, market insights, and business opportunities into actionable strategies that improve top- and bottom-line results. The Hartford’s Small Business team provides coverage for small businesses across the United States, including Spectrum Business Owner’s Policy, Workers’ Compensation, and Commercial Auto.

Requirements

At least 7 years of experience in Commercial Lines or Personal Lines Product Management, Product Development, Pricing, Underwriting, or a comparable role.
Strong analytical and problem-solving skills, including the ability to challenge current approaches and identify improved solutions.
Ability to conduct competitor analysis and develop an in-depth understanding of market dynamics, underwriting initiatives, rate levels, policy forms, economic trends, and emerging issues.
Financial acumen and ability to understand the business impact of product, pricing, underwriting, and channel decisions.
Ability to evaluate loss cost models and support innovative, effective risk pricing strategies.
Strong presentation, communication, interpersonal, and relationship management skills, emphasizing customer focus, collaboration, and influence.
Solution-oriented mindset and ability to think strategically, implement change, and balance long-term priorities with short-term business needs.
Strong organization, documentation, attention to detail, and decision-making skills.
Team-oriented approach and demonstrated ability to build strong internal and external relationships.
Drive-for-results mentality and ability to manage multiple priorities and make decisions in a business context.
Independent thinker able to challenge and advocate effectively to ensure sound product, pricing, and business decisions.
Ability to travel up to 10% for market-related or partner-related meetings.

Nice To Haves

Knowledge of state laws and regulatory considerations.

Responsibilities

Achieve or exceed revenue, income, growth, and profitability targets for assigned Channels and Partner Agencies.
Develop a strategic vision and tactical plan to profitably expand market share within Alternative Distribution Channels and Partner Agencies.
Address day-to-day needs of functional partners supporting assigned Channels and Partner Agencies.
Use countrywide data, channel insights, and market trends to anticipate shifts in competitiveness, conversion, and profitability.
Partner with cross-functional teammates to develop, customize, launch, and improve products and capabilities across distribution platforms.
Maintain competitiveness in non-ICON platforms through product presentment, pricing options, and classification and underwriting policies.
Build effective working relationships across Product, Pricing, Underwriting, Agency Sales, Data Analytics, Claims, Service, Digital Experience, Marketing Communications, Legal/Compliance, and Transformation.
Monitor market dynamics, customer needs, and partner/channel performance to lead improvements to business offerings and processes.
Cultivate external relationships that support business performance and strategic goals.