Associate Director of Sales

Kimpton Hotels & Restaurants•Charlottesville, VA

11d

About The Position

The Associate Director of Sales works closely with the Director of Sales & Marketing (DOSM) on assigned projects and supports hotel strategic sales and pricing efforts. The role assumes leadership responsibilities when the DOSM is absent or requests it, including coaching and mentoring the sales team. It generates revenue from group and corporate segments in assigned markets and helps the team meet yearly goals, with quarterly sales goals aligned to rooms and food and beverage targets. The Associate Director of Sales identifies new business opportunities, builds relationships, and develops sales strategies.

Requirements

1 to 3 years of sales experience.
Past participation in trade shows, conventions, and promotional events within the hotel industry and customer organizations.
Ability to handle difficult situations and people diplomatically while maintaining professionalism.
Self-starter with internal drive to excel.
Ability to adapt as Kimpton grows.
Strong organization, attention to detail, follow-up, and customer service skills.
Passion for leading and ability to promote positivity throughout the department.

Nice To Haves

Bachelor's degree or equivalent experience.
Knowledge of a CRM platform, Microsoft Office Suite, and Delphi.

Responsibilities

Increase the hotel's exposure in markets assigned by the DOSM.
Build sales pace and meet or exceed individual revenue goals.
Develop and improve ongoing relationships with key corporate accounts.
Conduct local or domestic sales calls using resources provided by Kimpton.
Create engaging site inspections and inventive, creative proposals.
Solicit group and business transient business individually and with the team by preparing, executing, and completing action plans.
Prepare, construct, and present customer proposals and negotiate contracts on behalf of the hotel.
After closing business, coordinate and follow up with other hotel departments to support superior guest service.
Communicate with departmental colleagues to support exceptional service delivery.
Conduct outside sales calls to generate new business and maintain existing relationships.
Coach, mentor, and train the team as guided by the DOSM and Kimpton.
Monitor property financial performance against budget and forecast.
Assist the DOSM with assigned projects and hotel strategic sales and pricing efforts.
Assume leadership responsibilities in the DOSM's absence or at the DOSM's request.