Associate Director of Sales

Kimpton Hotels & Restaurants•Charlottesville, VA

12d

About The Position

The Associate Director of Sales works closely with the Director of Sales & Marketing (DOSM) on assigned projects and supports the hotel's strategic sales and pricing efforts. The role assumes leadership responsibilities when the DOSM is absent or requests it, including coaching and mentoring the sales team. The position generates revenue from group and corporate segments in assigned markets and helps the team achieve annual goals. It carries quarterly sales goals aligned with room and food-and-beverage targets and requires identifying new business opportunities, maintaining a healthy sales lead funnel, building relationships, and developing effective sales strategies.

Requirements

1 to 3 years of sales experience.
Past participation in trade shows, conventions, and promotional events within the hotel industry and customer organizations.
Ability to handle difficult situations and people diplomatically while maintaining professionalism.
Self-starter with internal drive to excel.
Well organized, with excellent attention to detail, follow-up, and customer service skills.
Passion for leading and ability to promote positivity throughout the department.
Ability to evolve with Kimpton as the company grows.

Nice To Haves

Bachelor's degree or equivalent experience preferred.
Knowledge of a CRM platform, Microsoft Office Suite, and Delphi preferred.

Responsibilities

Increase the hotel's exposure in markets assigned by the DOSM.
Build sales pace and meet or exceed individual revenue goals.
Develop and strengthen relationships with key corporate accounts.
Conduct local or domestic sales calls using resources provided by Kimpton.
Create and conduct site inspections and prepare creative proposals.
Solicit group and business-transient business individually and with the team through action-plan preparation, execution, and completion.
Prepare and present customer proposals and negotiate contracts on the hotel's behalf.
After closing business, coordinate and follow up with hotel departments to support superior guest service.
Communicate with departmental colleagues to support exceptional service delivery.
Conduct outside sales calls to generate new business and maintain existing business relationships.
Coach, mentor, and train team members as guided by the DOSM and Kimpton.
Monitor the property's financial performance against budget and forecast.
Work with the DOSM on assigned projects and support hotel strategic sales and pricing efforts.
Assume leadership responsibilities in the DOSM's absence or at the DOSM's request.