Associate Director of Sales
About The Position
The Associate Director of Sales (ADOS) supports Sunrise Senior Living’s Sales & Marketing team in driving occupancy and revenue and ensuring a seamless move-in experience for new residents. The role helps guide families through the decision process and creates a positive first impression of the community. The ADOS maintains prospect records, assists with lead follow-up and sales goals, prepares move-in documentation, coordinates resident assessments, and supports move-in readiness and orientation. The position also helps with on-site sales and marketing events and maintains communication with prospects and families.
Requirements
- At least 1 year of sales support or customer service experience.
- Strong phone, presentation, and communication skills.
- Highly organized, with the ability to manage multiple priorities.
- Detail-oriented and service-focused.
- Proficiency in Microsoft Office and CRM systems.
Responsibilities
- Maintain and update prospect records in the CRM system.
- Support lead follow-up through call-outs, call-ins, and presentations.
- Assist in setting and tracking sales goals.
- Prepare move-in paperwork and administrative files.
- Coordinate resident assessments with clinical leadership.
- Facilitate Resident Agreement signings and review move-in packets.
- Ensure suites are ready using the Suite Readiness Checklist.
- Welcome and orient residents and families on Move-In day.
- Support on-site sales and marketing events.
- Maintain ongoing communication with prospects and families.
Benefits
- Medical, dental, vision, life, and disability plans
- Retirement savings plans
- Employee Assistance Program and discount program
- Paid time off (PTO), sick time, and holiday pay
- myFlexPay, allowing employees to get paid within hours of a shift
- Tuition reimbursement
- May offer discretionary and/or non-discretionary bonuses, subject to position, plan eligibility, and required performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
