Associate Director of Sales

Sunrise Senior Living • Silver Spring, MD

1d • $22 - $27

About The Position

The Associate Director of Sales (ADOS) supports the Sales & Marketing team in driving occupancy and revenue and ensuring a seamless move-in experience for new residents. The role guides families through the decision process and helps create a positive first impression of the community. Responsibilities include maintaining prospect information, supporting lead follow-up and sales goals, preparing move-in documentation, coordinating assessments and agreements, ensuring suites are ready, and welcoming residents and families on move-in day.

Requirements

• At least 1 year of sales support or customer service experience.
• Strong phone, presentation, and communication skills.
• Highly organized, with the ability to manage multiple priorities.
• Detail-oriented and service-focused.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Maintain and update prospect records in the CRM system.
• Support lead follow-up through call-outs, call-ins, and presentations.
• Assist in setting and tracking sales goals.
• Prepare move-in paperwork and administrative files.
• Coordinate resident assessments with clinical leadership.
• Facilitate Resident Agreement signings and review move-in packets.
• Ensure suites are ready using the Suite Readiness Checklist.
• Welcome and orient residents and families on Move-In day.
• Support on-site sales and marketing events.
• Maintain ongoing communication with prospects and families.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, offered to get paid within hours of a shift.
• Tuition reimbursement.
• May offer discretionary and/or non-discretionary bonuses, subject to position, plan/program, and performance eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed