Associate Director of Financial Literacy and Enrollment Services

The Board of Trustees for the University of Northern Colorado • Greeley, CO

2d • $70,000 - $85,000

About The Position

The Associate Director of Financial Literacy and Enrollment Services is an operational leader within the University of Northern Colorado College of Osteopathic Medicine. Reporting to the UNC COM Director of Admissions and Enrollment Services, the position provides strategic oversight for financial aid operations, financial literacy programming, and enrollment services initiatives. It requires specialized expertise in professional student lending, high-debt financial counseling, enrollment strategy, accreditation-sensitive compliance, and individualized advising in a medical education environment. The role supports recruitment, yield, retention, and student success while ensuring compliance with institutional, federal, and accreditation requirements. It also serves as an operational partner and designated backup to the Director, supporting continuity and cross-functional operations across admissions and enrollment services.

The position primarily leads financial aid and financial literacy work, including individualized counseling, student financial wellness programming, aid processing, scholarship administration, compliance, reporting, and collaboration with the University Office of Financial Aid and external funding partners. It also supports recruitment and enrollment management activities, College of Medicine events, outreach, assessment, and operational continuity. The role may supervise student workers, graduate assistants, temporary staff, or project-based teams.

The position is contingent on Colorado State Legislature funding and Board of Trustees approval. Applicants must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship. A satisfactory background and educational check and authorization to work in the United States are required after a conditional offer. The successful candidate must submit original transcripts within one month of hire.

Requirements

• Bachelor’s degree from an accredited institution.
• At least five years of progressively responsible experience in higher education, admissions, enrollment management, financial aid, student affairs, or a related field.
• Knowledge of financial aid regulations, student loan programs, scholarship administration, and financial literacy concepts.
• Understanding of higher education admissions, recruitment, and enrollment management practices.
• Strong interpersonal, written, verbal, presentation, and customer service skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Strong organizational, analytical, and project management skills, including the ability to independently manage multiple priorities, deadlines, and high-impact initiatives.
• Ability to interpret policies and regulations, develop operational procedures, and recommend process improvements.
• Proficiency with Microsoft Office 365, CRM systems, virtual meeting platforms, and data management tools.
• Ability to analyze data, prepare reports, and support strategic enrollment initiatives.
• Ability to work collaboratively and effectively with students, faculty, staff, leadership, and external stakeholders.
• Experience collaborating with institutional leadership on strategic planning, enrollment initiatives, and student success efforts.
• Valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship.
• Satisfactory background check, educational check, and authorization to work in the United States after a conditional offer; original transcripts must be submitted within one month of hire.

Nice To Haves

• Master’s degree in higher education, student affairs, counseling, business, public administration, or a related field.
• Experience managing projects, programs, or operational initiatives.
• Experience working with professional or health professions students.
• Professional certification in financial literacy, financial counseling, or financial planning.
• Experience working with private lenders.

Responsibilities

• Serve as a primary contact for osteopathic medical students and applicants on financial aid, scholarships, budgeting, student loans, and debt management.
• Provide individualized financial aid counseling on borrowing, repayment strategies, debt management, financial wellness, and exit counseling.
• Develop, implement, and refine a financial literacy curriculum for osteopathic medical students, covering budgeting, professional student borrowing, debt management, repayment strategies, financial wellness, and transition-to-residency financial planning.
• Assist with financial aid packaging, document verification, scholarship coordination, and compliance in collaboration with the University Office of Financial Aid.
• Coordinate financial aid appeals and professional judgment reviews with UNC’s main campus Financial Aid Office, ensuring compliance and providing support to students experiencing hardship or extenuating circumstances.
• Chair the COM Scholarship Committee and support scholarship program development, administration, and equitable distribution with college leadership, finance, and advancement teams.
• Maintain accurate financial aid, scholarship, and student records in compliance with institutional, state, federal, FERPA, and accreditation requirements.
• Analyze financial aid trends and prepare reports on scholarship utilization, borrowing patterns, enrollment trends, and student financial wellness initiatives.
• Serve as the primary liaison between the College of Osteopathic Medicine, private lenders, and Health Professions Scholarship Program representatives for funding processes, military scholarship coordination, counseling, and communication of financial aid resources.
• Assist leadership with developing and implementing financial aid and enrollment services policies, procedures, and process improvements.
• Prepare and deliver presentations for current and prospective students on financial aid, enrollment services, financial wellness, and debt management.
• Collaborate with university departments and external partners to ensure timely and accurate processing of financial aid and scholarship information.
• Support recruitment and admissions initiatives, including recruitment fairs, open houses, interview days, campus visits, second-look events, and pipeline programming.
• Assist with enrollment management activities supporting recruitment goals, yield strategies, matriculation, and retention.
• Assist with developing and implementing enrollment management policies, procedures, annual plans, goals, and operational initiatives.
• Represent the College of Medicine at internal and external events, recruitment activities, and professional meetings.
• Provide administrative and operational support to the Office of Admissions and Enrollment Services as assigned.
• Support development of admissions, recruitment, and enrollment materials, including presentations, handouts, website content, and student communications.
• Support major College of Medicine events, including White Coat Ceremony, Match Day, Commencement, orientation, wellness initiatives, and student engagement activities.
• Assist with social media, marketing, and outreach initiatives.
• Participate in institutional and College of Medicine committees related to scholarships, student affairs, curriculum, professionalism, student support, and enrollment management.
• Support annual assessment, reporting, and continuous improvement of enrollment management functions in alignment with accreditation standards and institutional goals.
• Assist with developing and coordinating cross-training initiatives to support operational continuity and preserve institutional knowledge.
• May supervise student workers, graduate assistants, temporary staff, or project-based teams.
• Perform other duties as assigned by the Director of Admissions and Enrollment Services or College leadership.

Benefits

• Health, dental, vision, life, and long-term disability insurance.
• A selection of defined contribution retirement plans for full-time positions.
• Sick leave and other leave options that may be available based on position.
• Tuition waiver benefits for full-time employees.
• Undergraduate dependent tuition grants of up to 50% of in-state tuition charges for eligible dependents and spouses of UNC employees employed at 0.5 FTE or above.
• Other benefits may be available based on position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior