Associate Director of Financial Literacy and Enrollment Services

University of Northern Colorado•Greeley, CO

1d•$70,000 - $85,000

About The Position

The Associate Director of Financial Literacy and Enrollment Services is an operational leader in the University of Northern Colorado College of Osteopathic Medicine. The position provides strategic oversight for financial aid operations, financial literacy programming, and enrollment services initiatives, with specialized responsibilities involving professional student lending, high-debt financial counseling, enrollment strategy, accreditation-sensitive compliance, and individualized student advising in a medical education environment. The role supports recruitment, yield, retention, and student success while ensuring compliance with institutional, federal, state, FERPA, and accreditation requirements. The Associate Director leads financial literacy and financial aid operations and serves as an operational partner and designated backup to the Director of Admissions and Enrollment Services, supporting continuity of enrollment management and cross-functional operations. The role also supports recruitment and admissions activities, enrollment planning, College of Medicine events, committee work, assessment, reporting, and operational continuity. The position may supervise student workers, graduate assistants, temporary staff, or project-based teams and performs other duties as assigned.

Requirements

Bachelor’s degree from an accredited institution.
At least five years of progressively responsible experience in higher education, admissions, enrollment management, financial aid, student affairs, or a related field.
Knowledge of financial aid regulations, student loan programs, scholarship administration, and financial literacy concepts.
Understanding of higher education admissions, recruitment, and enrollment management practices.
Strong interpersonal, written, verbal, presentation, and customer service skills.
Ability to maintain confidentiality and exercise sound professional judgment.
Strong organizational, analytical, and project management skills, including ability to manage multiple priorities, deadlines, and high-impact initiatives independently.
Ability to interpret policies and regulations, develop operational procedures, and recommend process improvements.
Proficiency with Microsoft Office 365, CRM systems, virtual meeting platforms, and data management tools.
Ability to analyze data, prepare reports, and support strategic enrollment initiatives.
Ability to collaborate effectively with students, faculty, staff, leadership, and external stakeholders.
Experience collaborating with institutional leadership on strategic planning, enrollment initiatives, and student success efforts.
Valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.
Satisfactory background check, educational check, and authorization to work in the United States after a conditional offer.
Successful candidate must submit original transcripts within one month of hire.

Nice To Haves

Master’s degree in higher education, student affairs, counseling, business, public administration, or a related field.
Experience managing projects, programs, or operational initiatives.
Experience working with professional or health professions students.
Professional certification in financial literacy, financial counseling, or financial planning.
Experience working with private lenders.

Responsibilities

Serve as a primary point of contact for osteopathic medical students and applicants on financial aid, scholarships, budgeting, student loans, and debt management.
Conduct individualized financial aid counseling on borrowing, repayment strategies, debt management, financial wellness, and exit counseling.
Develop, implement, and refine a financial literacy curriculum for osteopathic medical students, including budgeting, borrowing, debt management, loan repayment, financial wellness, and transition-to-residency planning.
Assist with financial aid packaging, document verification, scholarship coordination, and compliance activities with the University Office of Financial Aid.
Manage financial aid appeals and professional judgment reviews in collaboration with UNC’s main campus Financial Aid Office, ensuring regulatory and policy compliance and supporting students experiencing hardship or extenuating circumstances.
Chair the COM Scholarship Committee and support scholarship development, administration, and equitable distribution with college leadership, finance, and advancement teams.
Maintain accurate financial aid, scholarship, and student records and ensure compliance with institutional, state, federal, FERPA, and accreditation requirements.
Analyze financial aid trends and prepare reports on scholarship utilization, borrowing patterns, enrollment trends, and financial wellness initiatives.
Serve as the primary liaison between the College of Osteopathic Medicine, private lenders, and Health Professions Scholarship Program representatives.
Assist leadership in developing and implementing financial aid and enrollment services policies, procedures, and process improvements.
Prepare and deliver presentations for current and prospective students on financial aid, enrollment services, financial wellness, and debt management.
Collaborate with university departments and external partners to ensure timely and accurate processing of financial aid and scholarship information.
Support recruitment and admissions activities, including recruitment fairs, open houses, interview days, campus visits, second-look events, and pipeline programming.
Assist with enrollment management activities supporting recruitment goals, yield strategies, matriculation, and retention.
Assist with enrollment management policies, procedures, annual plans, goals, and operational initiatives.
Represent the College of Medicine at internal and external events, recruitment activities, and professional meetings.
Provide administrative and operational support to the Office of Admissions and Enrollment Services.
Support development of admissions, recruitment, and enrollment materials, including presentations, handouts, website content, and student communications.
Support College of Medicine events, including White Coat Ceremony, Match Day, Commencement, orientation, wellness initiatives, and student engagement activities.
Assist with social media, marketing, and outreach initiatives.
Participate in committees related to scholarships, student affairs, curriculum, professionalism, student support, and enrollment management.
Support annual assessment, reporting, and continuous improvement for enrollment management functions in alignment with accreditation standards and institutional goals.
Assist with cross-training initiatives to support operational continuity and preserve institutional knowledge.
May supervise student workers, graduate assistants, temporary staff, or project-based teams.
Perform other duties assigned by the Director of Admissions and Enrollment Services or College leadership.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
A selection of defined contribution retirement plans for full-time positions
Sick leave
Other leave options may be available based on position
Tuition waiver benefits for full-time employees
Undergraduate dependent tuition grants of up to 50% of in-state tuition for eligible dependents and spouses of employees at 0.5 FTE or above
Other benefits may be available based on position