Associate Director of Financial Aid

Point Park University•Pittsburgh, PA
•Hybrid

About The Position

The Associate Director of Financial Aid is responsible for the day-to-day operations and report generation of the Financial Aid Office and serves as the office’s second in command. The role ensures compliance with federal, state, and institutional guidelines; implements and enforces University policies, procedures, and goals; manages software upgrades and database integrity and maintenance; and directly supervises staff. The position is part of a seven-person team responsible for training and daily office workflow, and provides primary supervisory coverage when the Director is absent. The Associate Director oversees financial aid reporting, packaging and disbursement processes, satisfactory academic progress, software and system administration, and database reconciliation. The position prepares reporting for institutional, state, and federal programs, audits, athletics, and institutional research.

Requirements

  • Bachelor’s degree required.
  • Minimum of five years of related experience in financial aid administration.
  • Extensive knowledge of financial aid programs and regulations regarding Federal Pell Grants, Title IV Campus-Based programs, Pennsylvania State Grants, and Direct Loans.
  • Knowledge of Powerfaids and Datatel/JRM is required.

Nice To Haves

  • Substantial experience in financial aid counseling, award packaging, reporting processes, and financial aid computer systems is desired.

Responsibilities

  • Support training and daily workflow as part of a seven-person Financial Aid Office team.
  • Serve as primary supervisory back-up for the Director of Financial Aid in the Director’s absence.
  • Supervise and coordinate the work of staff members, including Senior Financial Aid Counselors and/or a technology administrator.
  • Set up and program Cost of Attendance budgets, awarding algorithms, selection sets, and custom reports.
  • Oversee the Satisfactory Academic Progress process, run reports to identify students requiring warning letters, and complete the SAP Form.
  • Create, follow, and maintain daily, weekly, monthly, and annual reporting calendars.
  • Prepare regularly scheduled reports for institutional, state, and federal programs and student populations, including Student Level Detail, full-time spending, campus-based aid, disbursement, Adult and Graduate student, COPA, aid-by-grade-level, SKORE, and historical data reports.
  • Prepare additional reports as assigned, including reports for Institutional Research and Enrollment Management.
  • Oversee and perform aid disbursement transfers to individual student accounts with the Business Office and produce related reports.
  • Set up and maintain software and automated packaging, manage Powerfaids upgrades and parameter rolls, and prepare systems for the next year.
  • Process weekly disbursements and federal Pell Grant originations and disbursements.
  • Follow NCAA rules and regulations and ensure compliance with departmental, University, conference, and NCAA policies; prepare weekly and required NCAA athletics reports.
  • Prepare reports for the annual FISAP, PHEAA review, and external and internal audits.
  • Serve as Module Manager.
  • Analyze and maintain the student database; reconcile admitted-student tracking, deposits, and advanced institutional aid; research database discrepancies and correct records.
  • Prepare institutional aid spending reports.
  • Prepare Institutional Research reports, including AICUP, Factbook, NACUBO, PCHE, Princeton RDS, and U.S. News Report submissions.
  • Perform other related duties as assigned.
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