Director of Financial Aid
About The Position
Under the direction of the Executive Director of Campus Financial Aid Operations and Vice Chancellor of Student Affairs, the Director of Financial Aid will lead the financial aid and veterans affairs operation at the South Bend/Elkhart Ivy Tech Community College Campus. The Director is responsible for managing financial aid and veterans affairs processes, assisting students with FAFSA filing and verification, supporting veteran students with educational benefits, and administering Federal Work-Study programs as well as institutional scholarships. The position also involves managing emergency aid requests, SAP appeals, and outreach efforts while collaborating with campus personnel and processing hubs. All work must comply with FERPA and other regulatory standards.
Requirements
- Bachelor’s degree required
- Three or more years’ experience administering financial aid programs
- Must demonstrate ability to build and maintain strong, authentic relationships
- Strong organizational skills and superior attention to detail required
- Proven success simultaneously managing multiple projects and initiatives required
- Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued
Nice To Haves
- Master’s degree preferred
- Supervisory experience preferred
- NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred
Responsibilities
- Directs and manages key financial aid and veterans affairs processes at the campus
- Lead efforts on campus to assist students with filing their Free Application for Federal Student Aid (FAFSA), resolving financial aid issues, completing verification, and getting into a paid status before the start of classes.
- Support veteran students with their educational benefits.
- Administer and fully utilize the Federal Work-Study Program.
- Administer scholarships and institutional aid, including the Ivy Tech Grant and the Ivy Tech Scholarship, and organize campus scholarship committees.
- Review emergency aid requests in conjunction with other campus offices.
- Organize and serve on the campus Satisfactory Academic Progress (SAP) appeals committees.
- Manage the campus unusual and special circumstances review process.
- Conduct financial aid outreach to current Ivy Tech students and prospective Ivy Tech students in the local community.
- Establish effective relationships with key campus personnel and work closely with campus enrollment services and student success staff members.
- Coordinate efforts with the Financial Aid and Veteran and Military Benefits processing hubs.
Benefits
- Medical plan options with Health Savings Account
- Dental plan
- Vision plan
- Employee Assistance Program
- Wellness program
- Flexible Spending Accounts
- 10% employer retirement contribution
- Basic life insurance
- Short-term and long-term disability benefits
- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities
- Generous paid time off
- Flexible work arrangements
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)
- Eligibility for Public Service Loan Forgiveness
- Discounts on gym memberships, transportation, and retail services
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What This Job Offers
Job Type
Full-time
Career Level
Director
