Director of Financial Aid

Ivy Tech Community College•Indianapolis, IN

About The Position

Under the direction of the Executive Director of Campus Financial Aid Operations and the Vice Chancellor of Student Affairs, the Director of Financial Aid leads financial aid and veterans affairs operations at the Hamilton County Ivy Tech Community College campus. The role manages campus financial aid processes, supports students in accessing aid and resolving issues, administers federal work-study and institutional aid, and conducts outreach to current and prospective students. It also coordinates with campus enrollment services, student success staff, and centralized financial aid and veteran and military benefits processing hubs. The position receives primary supervision from the Executive Director of Campus Financial Aid Operations and on-campus matrix supervision from the Vice Chancellor of Student Affairs. It supervises the Assistant Director of Financial Aid. Responsibilities are subject to FERPA, applicable regulations, and professional standards. Other logically associated duties may be assigned. The hiring range is $70,000–$75,000. Ivy Tech offers a comprehensive benefits package that includes medical, dental, and vision plans; an Employee Assistance Program; wellness rewards; flexible spending accounts; retirement contributions; life and disability insurance; educational benefits and tuition assistance; paid professional development; paid time off and holidays; flexible work arrangements where available; paid childbirth recovery and parental leave; Public Service Loan Forgiveness eligibility; and discounts on gym memberships, transportation, and retail services. The College is an accredited equal opportunity/affirmative action employer.

Requirements

Bachelor’s degree required.
Three or more years of experience administering financial aid programs.
Strong organizational skills and superior attention to detail.
Proven success simultaneously managing multiple projects and initiatives.
Ability to build and maintain strong, authentic relationships.
Ability to promote an inclusive environment in which people with diverse backgrounds feel respected and valued.

Nice To Haves

Master’s degree preferred.
Supervisory experience preferred.
NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred.

Responsibilities

Lead campus efforts to help students file the FAFSA, resolve financial aid issues, complete verification, and attain paid status before classes begin.
Support veteran students with their educational benefits.
Administer and fully utilize the Federal Work-Study Program.
Administer scholarships and institutional aid, including the Ivy Tech Grant and Ivy Tech Scholarship, and organize campus scholarship committees.
Review emergency aid requests in conjunction with other campus offices.
Organize and serve on campus Satisfactory Academic Progress (SAP) appeals committees.
Manage the campus unusual and special circumstances review process.
Conduct financial aid outreach to current Ivy Tech students and prospective students in the local community.
Establish effective relationships with key campus personnel and work closely with campus enrollment services and student success staff.
Coordinate efforts with the Financial Aid and Veteran and Military Benefits processing hubs.
Supervise the Assistant Director of Financial Aid.
Conduct all responsibilities in accordance with FERPA, applicable regulatory requirements, and professional standards.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program with no-cost confidential counseling, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Discounts on gym memberships, transportation, and various retail services