Associate Director of Financial Aid

Point Park University•Pittsburgh, PA
•Hybrid

About The Position

The Associate Director of Financial Aid is responsible for the day-to-day operations of the Financial Aid Office and serves as its second in command and primary supervisory back-up when the Director is absent. This role supports a seven-person team, supervises staff, and helps ensure compliance with federal, state, institutional, and NCAA policies and regulations. The Associate Director manages financial aid reporting, databases, software, award packaging and disbursements, and related processes.

Requirements

  • Bachelor's degree.
  • At least five years of related experience in financial aid administration.
  • Extensive knowledge of financial aid programs and regulations, including Federal Pell Grants, Title IV Campus-Based programs, Pennsylvania State Grants, and Direct Loans.
  • Knowledge of Powerfaids and Datatel/JRM.

Nice To Haves

  • Substantial experience in financial aid counseling, award packaging, reporting processes, and financial aid computer systems.

Responsibilities

  • Support training and manage the daily workflow of the Financial Aid Office as part of a seven-person team.
  • Serve as the primary supervisory back-up in the Director's absence.
  • Supervise and coordinate the work of staff, including Senior Financial Aid Counselors and/or the technology administrator.
  • Set up and program Cost of Attendance budgets, awarding algorithms, selection sets, and custom reports.
  • Oversee the Satisfactory Academic Progress process, including identifying students who need warning letters and completing SAP forms.
  • Create and maintain daily, weekly, monthly, and annual reporting calendars.
  • Prepare scheduled reports for institutional, state, and federal programs and student populations, along with other reports as requested.
  • Prepare reports for Institutional Research and Enrollment Management.
  • Oversee and perform transfers of aid disbursements to student accounts in coordination with the Business Office, and produce related reports.
  • Set up and maintain software, automated packaging, Powerfaids upgrades, parameter roll, and preparations for the next year.
  • Manage weekly disbursements and federal Pell Grant originations and disbursements.
  • Follow NCAA rules and regulations and ensure compliance with departmental, university, conference, and NCAA policies.
  • Prepare athletics reports on a weekly basis and as required by the NCAA.
  • Prepare reports for the annual FISAP, PHEAA review, and external and internal audits.
  • Serve as Module Manager.
  • Analyze and maintain student databases; reconcile admitted-student tracking, deposits, and institutional aid advanced; research discrepancies and correct records.
  • Prepare reports on institutional aid spending and reporting for Institutional Research, including AICUP, Factbook, NACUBO, PCHE, Princeton RDS, and US News Report.
  • Perform other related duties as assigned.
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