Associate Director of Commercial Business Operations

Pierre Fabre Laboratories•Secaucus, NJ

1d•$120,000 - $180,000•Hybrid

About The Position

The Associate Director of Commercial Business Operations serves as a strategic and operational partner to the Head of Commercial. The role helps enhance local operations, transfer best practices, strengthen alignment between global and local teams, and optimize cross-functional collaboration. It offers broad cross-functional business exposure and close partnership with senior leadership. The position coordinates Commercial priorities and performance, supports strategic planning and key business initiatives, and maintains visibility into critical initiatives and risks. It also supports Commercial Leadership Team governance, serves as an interface with headquarters in France on operational topics, and manages the Commercial budget and related finance submissions. The role is based in New Jersey with a hybrid schedule requiring two days per week in the Secaucus office. Up to 30% domestic travel is required, with occasional international travel.

Requirements

4–6 years of pharmaceutical industry experience.
2–3 years of demonstrated success in operational roles.
Good understanding of or experience with the commercialization process.
Demonstrated experience driving operational improvements and process efficiency.
Ability to navigate ambiguity, adapt quickly, and operate independently.
Excellent communication and relationship-building skills across cultures and organizational levels.
Demonstrated ability to influence without authority and build trusting, productive cross-functional relationships.
Strong analytical and operational acumen, including the ability to communicate complex concepts clearly to non-experts.
Ability to establish an appropriate level of process, balance efficiency with flexibility, and provide structured, fact-based decision support.
Ability to operate with high autonomy and ownership, collaborate effectively, and appropriately challenge the status quo.

Nice To Haves

Pharmaceutical experience in commercial roles.
Experience in rare or ultra-rare diseases.

Responsibilities

Orchestrate Commercial organizational priorities across functions, including defining and tracking launch KPIs, strategic planning, new-hire onboarding, Commercial organization culture, senior leadership reporting, forecast preparation, and presentations for senior leadership reviews.
Lead priority Commercial activities, coordinating alignment, execution, and performance tracking against strategic priorities, with regular reporting to the PFP Leadership Team and headquarters partners in France.
Work with the PFP Leadership Team on cross-functional business initiatives, leading or supporting coordination, execution, and tracking.
Ensure visibility and tracking of critical initiatives and risks, and report them to the Head of Commercial and the Commercial Leadership Team.
Coordinate the Commercial Leadership Team agenda, priorities, and follow-up, including monthly onsite meetings and weekly Round Robin meetings.
Serve as the interface with headquarters on Commercial operational topics, including monthly HQ/PFP Cross-Team Governance meetings.
Manage the Commercial budget and finance submissions, ensuring timely input and alignment from Commercial stakeholders, including open purchase orders, year-to-date actuals, forecasting, and budget planning.
Coordinate closely with functional leads and required PFP stakeholders.
Proactively communicate, anticipate issues, develop and communicate potential solutions, and escalate issues early with clear recommendations.