Physical Therapist Associate Director of Clinical Services

Concentra • Mendota Heights, MN

1d

About The Position

Concentra is seeking a full-time Associate Director of Clinical Physical Therapy Services. The role builds clinical teams focused on service delivery, business metrics, clinician support, and growth of core business. It implements strategy and maintains internal and external relationships across markets while ensuring excellent patient care, satisfaction, and employer experience. The position is accountable for therapy management of all centers and onsite locations within its area of responsibility.

The associate director spends 100% of their time in a center providing direct patient care and leading by example. Depending on the assignment, the role assumes the responsibilities of the Center Therapy Director (CTD) at a specific location or as the Market Float. The position also supports clinical quality, team development, operational collaboration, market growth, and business-plan outcomes. Direct reports vary, and the role has budget responsibility.

Requirements

• Meet the licensure requirements of the applicable jurisdiction.
• Have clinical experience; candidates without an occupational health background require clinical experience, while candidates with an occupational health background require two years.
• Demonstrate clinical knowledge of physical and occupational therapy services.
• Demonstrate dedication to Concentra’s philosophy of therapy in occupational medicine.
• Demonstrate interest in leading therapy staff.
• Demonstrate leadership qualities and administrative abilities relevant to the role.
• Demonstrate strong communication skills and the ability to exercise proper judgment, make decisions, and motivate employees.

Responsibilities

• Spend 100% of the time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.
• Assume the role and responsibilities of the CTD, whether assigned to a specific location or serving as the Market Float.
• Consistently demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
• Identify and communicate opportunities to improve clinical quality, workflows, and safety at center and market levels to the DTO.
• Drive patient and client experience and satisfaction metrics.
• Practice the Perfect PT visit and service delivery, and lead by example.
• Work with the DTO and medical team to identify clinical improvement opportunities.
• Collaborate with operations to ensure appropriate support workflows that foster a caring treatment environment.
• Maintain and leverage relationships with employers, payers, referral sources, networks, and local communities to drive market growth; respond to requests within 24 hours.
• Mentor and train future clinical leaders while treating patients.
• Foster collaboration, professionalism, patient and colleague safety, quality care, continuous improvement, and reward and recognition.
• Assist with or lead clinical meetings for the DTO as needed.
• Understand center financial drivers and outcomes to achieve the annual business plan.
• Assist the DTO, ADO, and EA with staffing adjustments for unforeseen coverage needs.
• Manage therapy services for all centers and onsite locations in the assigned area.

Benefits

• Generous paid time off (PTO)
• Paid holidays
• Paid sick days
• Set schedule
• Flexible per diem opportunities
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax health care and dependent care spending accounts
• Training in Concentra’s occupational medicine process management model
• Medical Experts Panel (MEP)
• Concentra CEU courses
• New-hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CEU stipend and CEU time
• Tuition reimbursement
• Professional On-demand Learning Modules
• Malpractice insurance
• Opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance and disability coverage
• Relocation assistance when applicable
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed