Associate Director, MS GSCM

University of Southern California • Los Angeles, CA

7d • $34 - $44

About The Position

The USC Marshall School of Business, Data Sciences and Operations Department, is seeking an Associate Director for its Master of Science in Global Supply Chain Management program. Working with the Director, the Associate Director supports recruitment, admissions, academic advisement, event planning, program management, and related operations. The role is actively involved in day-to-day admissions and advising, supporting prospective students and a caseload of on-campus and online graduate students throughout their academic journeys. The position also collaborates with the Randall R. Kendrick Institute on departmental initiatives.

Requirements

• Experience in academic advisement and/or student support services and programs at an accredited college or university.
• Familiarity with university student information and advising systems.
• Ability to handle sensitive and confidential information in accordance with FERPA and University guidelines.
• Strong interpersonal, written, verbal, and presentation communication skills to work with diverse constituents, including students, families, faculty, and staff.
• Ability to manage multiple responsibilities simultaneously.
• Ability to work collaboratively to meet student needs and department priorities.

Nice To Haves

• Advanced degree in student affairs, student development, counseling, higher education, or a related field.
• Strong Excel skills.

Responsibilities

• Advise prospective students about admissions, financial aid, housing, and academic requirements.
• Manage the admissions tracking report, process applications, and apply admissions decisions.
• Assist with planning and executing student recruitment strategies, communicate program benefits to prospective students and employers, and hold information sessions.
• Develop initiatives to build the prospective student pipeline and increase applications to meet annual enrollment targets.
• Provide academic counseling to domestic and international graduate students on curriculum, course and degree requirements, transfer credit, academic probation, and graduation.
• Assess students’ academic, administrative, or personal concerns; refer students to appropriate support services and assist with university petitions.
• Maintain student records and coordinate registration, degree progress, enrollment, and degree verification.
• Plan and coordinate student events, including commencement, orientation, networking, recruitment events, and receptions.
• Travel for work, including week-long experiential trips potentially to Singapore, Los Angeles, or other countries, and recruitment travel.
• Collaborate and contract with vendors for services.
• Maintain and compile statistical data and prepare reports for internal and external use.
• Gather financial data, assist with budget development, and monitor expenses.
• Assist with preparing or updating bulletins, newsletters, handbooks, guides, fact sheets, and brochures, and coordinate production with outside vendors.
• Modify existing program services or create new offerings to maintain or enhance program standing and rankings.
• Develop and administer program operating and administrative policies.
• Plan and conduct program quality assurance reviews, course scheduling changes, and catalogue reviews, and recommend changes as appropriate.

Benefits

• Health benefits for staff and their families, with access to the university medical network.
• Eligibility for retirement plans with employer contributions.
• Tuition benefits for staff and their families.
• Free professional development classes.
• Central Los Angeles location with access to commuter trains, buses, and free tram pickup services.
• Discounts to sporting and other campus events.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed