Assistant Program Director; Collins, MS

Acadia•Collins, MS

About The Position

The Assistant Program Director plans, directs, and coordinates the activities of the facility’s therapeutic programs. The role develops and maintains administrative and clinical operations that support quality care and patient outcomes, and contributes to planning and implementing program goals, objectives, staffing, resources, and equipment. The position implements approved program objectives, timelines, expected outcomes, and measures for assigned areas of responsibility. The role provides management and oversight of the facility program, including its budget and policies regarding participant involvement, program requirements, and benefits. It may direct counselors, clinical staff, or other facility or clinic staff involved in service delivery. The Assistant Program Director develops procedures for efficient operations, identifies opportunities to improve program efficiency, coordinates care delivery and workflow, and oversees scheduling, registration, discharge, and billing processes in accordance with facility or clinic procedures. Responsibilities also include staff management; caseload work when applicable; monitoring schedules and staffing levels; developing and implementing treatment plans; maintaining and auditing patient charts and records; and serving as a liaison and consultant on matters related to the clinical specialty. The role helps develop and implement operating policies and procedures, ensures workflows align with organizational objectives, treatment protocols, regulations, and standards of care, and ensures compliance with environmental, safety, and infection-control requirements. Outreach in the area of clinical specialty may be required. The position requires a positive, empathetic, professional approach to customers, attention to complaints, and recognition that patient safety is a priority. Other functions and tasks may be assigned.

Requirements

Bachelor’s degree in behavioral or mental health or a closely related field.
Four or more years of experience working with the facility’s population.
One or more years of supervisory experience.
Licensed counselor or therapist, as required by the state and for the area of clinical expertise.
Valid driver’s license, if required by the facility.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
First aid may be required based on state or facility requirements.

Nice To Haves

Master’s degree in behavioral or mental health where required by the state for licensed clinicians.

Responsibilities

Plan, direct, and coordinate the activities of the facility’s therapeutic programs.
Develop and maintain administrative and clinical operations that provide quality care and outcomes for patients.
Contribute to planning and implementing program goals, objectives, personnel, resources, and equipment.
Implement approved program objectives, timetables, expected outcomes, and measures for assigned areas of responsibility.
Oversee the program’s budget and policies regarding participant involvement, program requirements, and benefits.
Manage and oversee the facility program and, where applicable, direct counselors, clinical staff, or other staff involved in service delivery.
Develop and implement procedures for efficient program operations and identify opportunities to improve efficiency.
Coordinate care delivery and workflow; oversee scheduling, registration, discharge, and billing processes according to facility or clinic procedures.
Manage staff, including hiring, development, training, performance management, and communication.
Manage an assigned caseload if applicable to the program.
Monitor staff schedules to ensure appropriate staffing levels for timely care.
Develop and implement treatment plans; develop, maintain, and audit patient charts and records.
Serve as a liaison and provide consultation to staff on issues, regulations, and standards related to the area of clinical specialty.
Assist in developing and implementing program or organizational operating policies and procedures; ensure procedures and workflows align with organizational objectives, treatment protocols, regulations, and standards of care.
Ensure operations conform to environmental, safety, and infection-control requirements.
Provide outreach services in the area of clinical specialty as needed.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met; prioritize patient safety.
Perform other functions and tasks as assigned.